Technical Account Management Cluster Lead, Google Cloud Consulting
Technical Account Management Cluster Lead, Google Cloud Consulting

Technical Account Management Cluster Lead, Google Cloud Consulting

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch technical account management services for Google Cloud customers.
  • Company: Join Google Cloud Consulting, a leader in digital transformation and cloud technology.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Make a real impact by guiding businesses through their cloud transformation journey.
  • Qualifications: 15 years in customer-facing roles and experience managing technical teams required.
  • Other info: Dynamic environment with a focus on innovation and collaboration.

The predicted salary is between 72000 - 108000 £ per year.

Minimum qualifications:

  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
  • 15 years of experience in a customer-facing role working with stakeholders to architect, develop, or maintain cloud solutions in cloud environments.
  • 5 years of experience managing and developing technical teams, including performance management and hiring.
  • Experience engaging with C-level executives to translate business requirements into technical strategies.

Preferred qualifications:

  • MBA or Master’s degree in a Management, Technical, or Engineering field.
  • Experience leading large-scale cloud transformation organizations or technical account management functions.
  • Experience participating in Architecture Review Boards (ARBs) and influencing product engineering priorities based on customer feedback.
  • Understanding of enterprise architecture principles (e.g., security, network, compute) and modern operational frameworks (e.g., SRE, Developer Operations (DevOps), Financial Operations (FinOps)).
  • Ability to navigate ambiguity and lead teams through organizational change while driving operational excellence and consistency.
  • Excellent communication, presentation, problem-solving, and people management skills.

About the job:

Google Cloud Consulting ensures that our customers successfully adopt and integrate Google Cloud’s technology to transform their businesses. The Technical Account Management (TAM) team is the technical heartbeat of this organization, aligned to our most complex and strategic enterprise customers.

As a Technical Account Manager lead (TAM lead), you will lead a team of executive technical leaders aligned with Google Cloud’s most strategic customers. You will be responsible for the delivery of Technical Account Management services, ensuring customers maximize value from their Google Cloud investments. You will build, coach, and inspire a high-performing executive team, fostering a culture of technical excellence and architectural excellence.

In this role, you will serve as the executive counterpart to customer leadership, ensuring their business goals are met with technical excellence. You will unify efforts across Google products, engineering, support, and sales organizations to advocate platform stability and drive the adoption of Google Cloud standards. You will work with peer TAM leads to scale best practices and drive shared success across the global regions, and drive customer growth by ensuring workload optimization and stabilization, demonstrating measurable Return on Investment (ROI) and business value that enables Google Cloud as the partner of choice for business transformation.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

  • Define and scale technical governance frameworks and operational strategies, ensuring consistent delivery of platform health, security, and resilience across the customer portfolio.
  • Serve as an executive technical sponsor, partnering with customer C-suite leaders (e.g., chief information officer/chief technical officer/heads of infra, SRE) to align cloud architecture with multi-year business transformation and innovation roadmaps, ensuring a foundation of reliability and operational excellence.
  • Oversee the resolutions for platform tests and high-stakes technical escalations, acting as the definitive advisor to restore stability and secure trust during events.
  • Advocate the customer at scale by partnering with product and engineering leadership to shape strategic roadmaps, resolving systemic reliability themes and prioritising enterprise-grade feature requirements across the portfolio.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Technical Account Management Cluster Lead, Google Cloud Consulting employer: WeAreTechWomen

At Google Cloud Consulting, we pride ourselves on being an exceptional employer that fosters a culture of innovation and technical excellence. Our Technical Account Management team is dedicated to empowering employees through continuous growth opportunities, collaborative work environments, and the chance to engage with C-level executives on transformative projects. Located in a dynamic tech hub, we offer competitive benefits and a commitment to diversity and inclusion, making us an ideal place for professionals seeking meaningful and rewarding careers.
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Contact Detail:

WeAreTechWomen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Management Cluster Lead, Google Cloud Consulting

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work at Google or in cloud consulting. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've managed teams and tackled complex cloud solutions. We want to see your problem-solving skills in action!

✨Tip Number 3

Showcase your experience with C-level executives. Highlight any past successes where you translated business needs into technical strategies. This is key for roles like the Technical Account Management Cluster Lead!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Technical Account Management Cluster Lead, Google Cloud Consulting

Cloud Solutions Architecture
Technical Team Management
Stakeholder Engagement
C-level Executive Communication
Cloud Transformation Leadership
Architecture Review Board Participation
Enterprise Architecture Principles
Operational Frameworks (SRE, DevOps, FinOps)
Problem-Solving Skills
Technical Governance Frameworks
Platform Health and Security Management
Customer Advocacy
Strategic Roadmap Development
Performance Management
Organisational Change Leadership

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your 15 years of customer-facing experience and any specific cloud solutions you've worked on. We want to see how you've engaged with stakeholders and led technical teams, so don’t hold back!

Tailor Your Application: Customise your application to reflect the job description. Use keywords from the posting, especially around technical governance and cloud architecture. This helps us see that you’re a perfect fit for the role!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s necessary. Make sure your communication skills shine through, as they’re key for this role!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at WeAreTechWomen

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around cloud solutions and enterprise architecture principles. Be ready to discuss how you've previously architected or maintained cloud environments, as this will show your depth of experience.

✨Engage with C-Level Scenarios

Prepare for discussions that involve translating business requirements into technical strategies. Think of examples where you've successfully engaged with C-level executives and how you aligned technical solutions with their business goals.

✨Showcase Your Leadership Skills

Since this role involves managing technical teams, be prepared to talk about your leadership style. Share specific instances where you've developed teams, handled performance management, or navigated organisational change to drive operational excellence.

✨Communicate Clearly and Confidently

Excellent communication is key in this role. Practice articulating complex technical concepts in a way that's easy to understand. Use clear examples from your past experiences to demonstrate your problem-solving skills and ability to advocate for customers effectively.

Technical Account Management Cluster Lead, Google Cloud Consulting
WeAreTechWomen
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  • Technical Account Management Cluster Lead, Google Cloud Consulting

    Full-Time
    72000 - 108000 £ / year (est.)
  • W

    WeAreTechWomen

    50-100
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