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- Tasks: Lead retail operations and create an unforgettable customer experience with Google magic.
- Company: Join Google, a leader in innovation and technology.
- Benefits: Competitive salary, global travel opportunities, and a diverse workplace.
- Why this job: Shape the future of retail while making a real impact on customer experiences.
- Qualifications: 10 years in retail management and strong leadership skills required.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience in merchandising, project management and retail store operations.
- Experience with vendor management and operations management in a retail environment.
- Experience working on business strategy and store performance management.
Preferred qualifications:
- 10 years of experience in retail operations.
- 7 years of experience leading multiple retail locations or equivalent.
- Experience working with cross-functional teams, vendor partners, and external agencies.
- Ability to build and manage teams in ambiguous environments.
- Ability to travel globally up to 40% of the time.
- Excellent written and verbal communication skills, including planning, execution and follow-up.
About the job
As a Retail Market Manager, you will use your expertise to create a radically helpful customer experience that brings the magic of Google to life. You will work with executive management and play an integral role in shaping and supporting business and operational strategy. You will work primarily with retail operations teams to ensure consistency, provide guidance, facilitate training, and offer support. You will inspire and coordinate with teams to execute on the in-person customer experience goal locally.
Responsibilities:
- Oversee day-to-day retail operations, including the management of full-time employees (FTEs), on-site vendors, events, reporting, inventory, and merchandising compliance. Navigate on-the-ground operational needs, providing assistance to ensure seamless execution.
- Manage and report on store performance and customer experience metrics to drive informed business decisions.
- Evaluate and respond to customer feedback, striving to create a unique "Google" experience that exceeds expectations.
- Act as the primary liaison between stakeholders (e.g., Retail Ops, Marketing, and PR) and the retail team to ensure ideas are successfully developed and executed.
- Maintain store team readiness by providing updates on new products and programming while using customer feedback to reinforce service standards.
Retail Market Manager employer: WeAreTechWomen
Contact Detail:
WeAreTechWomen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Market Manager
✨Network Like a Pro
Get out there and connect with people in the retail industry! Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Retail Market Manager gig.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences in merchandising and project management. Use specific examples to demonstrate how you've improved store performance or managed teams effectively.
✨Research the Company
Before any interview, do your homework on Google and its retail operations. Understand their products, values, and customer experience goals. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a difference in the retail space.
We think you need these skills to ace Retail Market Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 10 years of experience in merchandising and retail operations. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your achievements!
Tailor Your Application: Take a moment to customise your application for the Retail Market Manager position. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our vision.
Communicate Clearly: Since excellent written communication is key for this role, ensure your application is clear and concise. We appreciate well-structured responses that get straight to the point while showcasing your personality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WeAreTechWomen
✨Know Your Numbers
As a Retail Market Manager, you'll need to demonstrate your understanding of store performance metrics. Brush up on key performance indicators (KPIs) relevant to retail operations, such as sales per square foot and inventory turnover. Be ready to discuss how you've used these metrics in past roles to drive business decisions.
✨Showcase Your Leadership Skills
With experience leading multiple retail locations, it's crucial to highlight your leadership style. Prepare examples of how you've built and managed teams in challenging environments. Think about specific situations where you inspired your team or navigated ambiguity successfully.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. Consider preparing a brief pitch about how you would enhance the customer experience at Google stores, showcasing your ability to convey ideas effectively to various stakeholders.
✨Be Ready to Travel
Since the role requires global travel, be prepared to discuss your flexibility and past experiences with travel for work. Share how you've managed operations across different locations and cultures, and express your enthusiasm for the opportunity to engage with diverse teams and markets.
