At a Glance
- Tasks: Drive change in incident management and enhance developer workflows during critical moments.
- Company: Join a forward-thinking tech company focused on improving engineering responses.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with significant opportunities for career advancement.
- Why this job: Make a real impact on developer experience and system reliability.
- Qualifications: Experience in product management and a strong understanding of user needs.
The predicted salary is between 60000 - 80000 £ per year.
Are you passionate about improving the way engineering teams respond to and resolve incidents? Do you thrive in complex problem spaces and enjoy driving meaningful change through technology and process? We're looking for a talented Product Manager to join our team and help shape the future of incident management. In this role, you'll work to transform the tools and workflows developers use during high-pressure moments. From early discovery through to strategy, delivery, and large-scale rollout, you'll own the end-to-end product lifecycle. Your work will directly impact developer experience, system reliability, and operational efficiency across the organisation. You'll be at the heart of enabling engineering teams to respond with confidence and clarity - turning incidents into opportunities for learning and resilience.
Responsibilities
- Understand key user personas, customers & stakeholders and their pain points.
- Prioritise features and improvements that reduce friction and restore services faster.
- Produce and drive a strategy and roadmap that provides valuable incremental wins to Tesco.
- Proactively align internally with central teams, such as Observability and Architects.
- Form a strategy for how improvements can be scaled to the significant number of technology teams we support.
- Performance and adoption of the product and work towards achieving the outcomes and key results (OKRs).
Qualifications
- Product Management Expertise: Proven experience owning product strategy, discovery, delivery, and rollout - ideally in technical or developer-facing domains.
- Customer-Centric Mindset: Ability to deeply understand user needs, especially those of developers and SREs, and translate them into impactful solutions.
- Strategic Thinking: Comfortable navigating ambiguity, setting direction, and aligning stakeholders around a clear product vision.
- Execution Excellence: Skilled in managing backlogs, writing clear requirements, and collaborating with engineering and design to ship high-quality products.
- Data-Informed Decision Making: Experience using qualitative and quantitative insights to assess value, measure impact, and iterate effectively.
- Strong Communication: Able to engage and influence across levels - from engineers to senior leadership - with clarity and empathy.
- Technical Fluency: Familiarity with incident management concepts, developer tooling, or infrastructure domains is a strong plus.
Product Manager - Incident Management employer: WeAreTechWomen
At Tesco, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Product Manager in Incident Management, you'll be part of a dynamic team dedicated to enhancing developer experiences and operational efficiency, with ample opportunities for professional growth and development. Our commitment to employee well-being, coupled with a supportive work environment, makes Tesco a fantastic place to build a meaningful career while driving impactful change in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Incident Management
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like WeAreTechWomen!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at WeAreTechWomen would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at WeAreTechWomen through your school's career services!
We think you need these skills to ace Product Manager - Incident Management
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Incident Management, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Incident Management position at WeAreTechWomen. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at WeAreTechWomen
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
