Enterprise Architect Manager/Senior Manager - CMT in London

Accenture is a leading global professional services company that specialises in strategy, consulting, interactive, technology and operations with digital capabilities across all of these services. We are looking for an Enterprise Architect Manager/Senior Manager in our Technology, Strategy & Advisory practice to support our clients in the Communications, Media & Telco (CMT) industry.

Location and Mobility: London, Manchester, Edinburgh – up to 100% mobility. The role will require onsite engagements with clients and partners.

Responsibilities:

• Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure and operations.
• Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities.
• Lead large‑scale IT and digital transformation programmes for Comms and media clients, advising on impacts across people, process, technology, data and AI.
• Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings.
• Engage with C‑suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions.
• Co‑create client Enterprise Architecture vision, strategy and roadmaps aligned to business objectives and market dynamics.
• Lead the creation of end‑to‑end architecture blueprints covering applications, integrations, data and technology landscapes.
• Conduct as‑is architecture assessments across business capabilities, applications, data and technology, identifying gaps, maturity levels and pain points.
• Define target‑state architecture, including application rationalisation and modernisation strategies.
• Bring strong awareness of COTS platforms (e.g. Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best‑fit enterprise architecture.
• Apply industry‑standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation.
• Work with business, technology & third‑party stakeholders to formulate, communicate and conclude key architectural decisions.
• Drive enterprise architecture governance to ensure alignment with principles, standards and target‑state architectures, maintaining architectural consistency and control.
• Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs.
• Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision‑making.
• Define data platforms, integration, data and automation strategies, including AI‑enabled architectures and agentic frameworks.
• Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity.
• Lead and mentor architecture teams, ensuring high-quality delivery, capability development and alignment with enterprise standards.

Qualifications:

• 15+ years of experience in the Communications, Media & Technology (CMT) industry with strong global telecom exposure.
• Deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing and OSS.
• Experience delivering complex digital transformation programmes across large‑scale telecom environments.
• A blend of consulting, enterprise architecture and telecom domain expertise.
• Knowledge of cloud‑native architectures, digital decoupling and platform‑based transformation strategies.
• Strong stakeholder management and executive communication skills, with the ability to influence senior leaders.
• Experience with AI, data platforms and emerging technologies, including Agentic AI and intelligent automation.
• Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged) and revenue management.
• Experience in the OSS domain, including service fulfilment, provisioning and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, CMDB).
• Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital and Cloud services.
• TOGAF‑certified enterprise architecture practitioner.
• Hands‑on experience leveraging enterprise architecture tools (e.g. LeanIX, Orbus) to support governance and modelling.

Set yourself apart (desired):

• In‑depth technology insight in specific Telco functional domains such as Sales, CRM, Order Management, Product Management, Billing and OSS.
• Previous experience as an enterprise architect.
• Experience in business capability and process taxonomies, maturity assessments and aligning gaps to technology solutions.
• Experience with enterprise, platform, application and data architecture.
• Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc.
• Previous experience in Comms and Media.
• Experience in major enterprise architecture engagements (e.g. application optimisation, re‑platforming, modernisation).
• Certification in AWS, Azure, GCP or other enterprise platforms.
• Familiarity with key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework.

What’s in it for you:

Competitive basic salary and an extensive benefits package including 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice.

Equal Employment Opportunity Statement: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law. Accenture will not require disclosure of sealed or expunged records of conviction or arrest from job candidates. Accenture is committed to providing veteran employment opportunities to our service men and women.