At a Glance
- Tasks: Lead UX design initiatives to enhance colleague experiences and drive innovative solutions.
- Company: Join a forward-thinking company focused on user-centred design and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and mentorship.
- Why this job: Shape the future of user experience while making a real impact on daily operations.
- Qualifications: Proven UX design experience and strong leadership skills in research and design.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a Design Manager to uncover opportunity in everything—from large, ground-breaking projects to small improvements that make an immediate difference. As Design Manager for Store Operations, you’ll be part of a colleague experience team shaping tools and services used daily by hundreds of thousands of colleagues. This is a role where you can balance strategic thinking with hands‑on delivery, bringing a passion for design craft while defining the future of user experience. You’ll guide research, evolve design processes, and inspire your team to push boundaries, working closely with Product, Data Science, and Engineering to deliver innovative, user‑centred solutions. With a strong focus on data and insights, you’ll ensure every decision is grounded in real user and colleague needs while championing exceptional UX across the business.
Responsibilities
- Driving a strong human‑centred design approach across your domain
- Leading teams to identify user needs through evidence‑based research and insights
- Owning and being accountable for UX outputs delivered by your team
- Supporting and shaping design strategy across key projects
- Ensuring teams are solving the right problems effectively and efficiently
- Contributing to and supporting business KPIs through design outcomes
- Promoting and evangelising design best practice across the organisation
- Communicating clearly with stakeholders at all levels, including senior leadership
- Creating an environment of strong cross‑functional collaboration
- Challenging and influencing product direction and strategic roadmaps
- Leading workshops, design reviews, and key ceremonies
- Driving continuous improvement across design and research teams
- Managing recruitment, onboarding, and line management responsibilities
- Improving design, research, and development processes to increase efficiency
- Supporting resource planning and team capability development
- Advocating for and contributing to the design system
- Mentoring and developing team members to achieve their full potential
Qualifications
- Proven experience across end‑to‑end UX design processes, from research to delivery
- Strong skills in user research, journey mapping, IA, prototyping, and testing
- Expertise in workshops, facilitation, and stakeholder engagement
- Experience leading high‑performing research and design teams
- Deep understanding of UX, interaction design, usability, and human‑centred design principles
- Strong ability to translate concepts into functional, user‑validated solutions
- Experience conducting primary user research and applying insights effectively
- Excellent communication and presentation skills across cross‑functional teams
Lead UX Design Manager, Store Operations employer: WeAreTechWomen
As a Lead UX Design Manager at our company, you will thrive in a dynamic and collaborative work culture that prioritises innovation and employee growth. We offer a range of benefits including flexible working arrangements, professional development opportunities, and a commitment to championing exceptional user experience across all levels of the organisation. Join us in shaping tools and services that impact hundreds of thousands of colleagues daily, while being part of a team that values your insights and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Design Manager, Store Operations
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance, walk potential employers through your design process and the impact of your projects.
✨Tip Number 3
Prepare for interviews by practising common UX design questions. Think about how you can showcase your strategic thinking and hands-on delivery skills during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Lead UX Design Manager, Store Operations
Some tips for your application 🫡
Show Your Passion for Design:When writing your application, let your passion for design shine through! Share specific examples of projects where you’ve made a difference, and how your love for user experience has driven your work. We want to see that spark!
Be Data-Driven:Since we focus heavily on data and insights, make sure to highlight how you've used research to inform your design decisions. Talk about the methods you’ve employed and the impact they had on your projects. This will show us you’re all about user-centred solutions.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at WeAreTechWomen
✨Know Your UX Fundamentals
Brush up on your knowledge of end-to-end UX design processes. Be ready to discuss your experience with user research, journey mapping, and prototyping. This will show that you understand the core principles and can apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led high-performing teams in the past. Highlight your ability to mentor team members and drive collaboration across functions. This is crucial for a Design Manager role, so make sure your stories reflect your leadership style.
✨Be Data-Driven
Since the role emphasises a strong focus on data and insights, come prepared with examples of how you've used data to inform design decisions. Discuss specific projects where your evidence-based approach led to successful outcomes.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex design concepts. You’ll need to communicate effectively with stakeholders at all levels, so being concise and confident in your presentation will set you apart.
