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For Companies At a Glance
- Tasks: Generate insights to shape customer-centric strategies for Tesco's Clubcard team.
- Company: Join Tesco, a leading supermarket and tech innovator with a diverse culture.
- Benefits: Flexible working options, competitive salary, and a supportive environment.
- Why this job: Make a real impact by turning data into actionable insights that drive customer loyalty.
- Qualifications: Passion for loyalty, strong analytical skills, and experience in insight functions.
- Other info: Collaborative work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Insight team's mission is to represent the voice of the customer and ensure Tesco makes confident, customer-led decisions. In this role, you'll play a key part in supporting the Clubcard team to deliver customer-centric propositions and will have an integral role in shaping the future Clubcard strategy. You'll generate insights about our customers and competitors that directly support our Insight delivery plan and team priorities. By turning data into clear insights and actionable recommendations, you'll influence how we evolve and grow our customer-facing propositions - helping the business to meet its targets and continue delivering great value for customers.
Responsibilities
- Using data & insight to tell compelling stories, sharing this across the business to influence and deliver practical recommendations.
- Manage both research and analytics requests, providing clear and focused briefs.
- Connect multiple data sets of varying types (research, behavioural, panel, economic, market context) to support the creation of insight about our customers, competitors & markets that we can act on.
- Support senior colleagues to develop and evolve compelling propositions, from insight led proposition development through to evaluation.
- Ensure projects deliver against requirements, on time and on budget, and are presented in a simple way, to land the key messages with impact.
Qualifications
- A passion for loyalty and an inquisitive mind!
- Strong analytical and data interpretation skills, with an ability to de-code big data.
- Ability to consolidate multiple sources of data and insight to create clear and succinct presentations using data visualisation and storytelling.
- Number of years experience in an insight function or as a recipient of Insight content e.g.: Planner, Strategist, Brand Manager (Agency or client-side).
- Ability to manage multiple projects at once involving multiple stages.
- Good understanding of different insight approaches and tools, alongside good Microsoft Excel and Powerpoint skills.
- Responsible for analysing and organising data to support a better understanding of customers and our propositions.
- Ability to work cross-functionally amongst key stakeholders across the business.
About Tesco & Diversity
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
Insight Executive - Loyalty - 12 month Fixed Term Contract employer: WeAreTechWomen
Contact Detail:
WeAreTechWomen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Executive - Loyalty - 12 month Fixed Term Contract
✨Tip Number 1
Get to know the company inside out! Research Tesco's values, recent news, and their approach to customer loyalty. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current or former Tesco employees on LinkedIn. Ask them about their experiences and insights into the company culture. This can give you a leg up and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising your storytelling skills. Use data and insights from your past experiences to demonstrate how you've influenced decisions or shaped strategies. Remember, it's all about showing how you can add value to the Clubcard team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Tesco team. Good luck!
We think you need these skills to ace Insight Executive - Loyalty - 12 month Fixed Term Contract
Some tips for your application 🫡
Show Your Passion for Loyalty: Make sure to highlight your enthusiasm for loyalty programmes in your application. We want to see that you’re genuinely interested in understanding customer behaviour and how it shapes their experiences.
Tell a Compelling Story with Data: When discussing your experience, focus on how you've used data to tell stories and influence decisions. We love candidates who can turn numbers into narratives that drive action!
Keep It Clear and Concise: Your application should be straightforward and to the point. We appreciate clarity, so make sure your key messages stand out and are easy to understand. Think of it as creating a presentation without the slides!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WeAreTechWomen
✨Know Your Data
Make sure you brush up on your analytical skills before the interview. Be prepared to discuss how you've used data to generate insights in previous roles. Think about specific examples where your analysis led to actionable recommendations, especially in loyalty programmes or customer insights.
✨Tell a Compelling Story
Practice turning your data into a narrative. The ability to communicate insights clearly is crucial for this role. Use storytelling techniques to explain how your findings can influence business decisions and improve customer propositions. Remember, it's not just about the numbers; it's about what they mean!
✨Familiarise Yourself with Tesco's Values
Research Tesco’s mission and values, especially their focus on customer-centric decisions. Be ready to discuss how your personal values align with theirs and how you can contribute to making every day better for customers. This shows that you're not just looking for a job, but that you genuinely care about the company's goals.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various stakeholders, think of examples where you've successfully collaborated across teams. Be ready to discuss how you manage multiple projects and ensure everyone is aligned. Highlight your communication skills and adaptability, as these will be key in this position.
