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- Tasks: Lead a team to drive cloud transformation and deliver technical solutions for customers.
- Company: Join Google Cloud, a leader in innovative technology and customer success.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values diversity and innovation.
- Why this job: Shape the future of businesses with cutting-edge cloud technology and impactful solutions.
- Qualifications: 10 years in cloud architecture and 3 years managing technical teams.
The predicted salary is between 80000 - 100000 £ per year.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience with technical conversations, demos, prototyping, or workshops with customers.
Preferred qualifications:
- Experience with software lifecycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).
- Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information).
- Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering compelling messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity).
- Experience driving delivery and consumption plans for complex, cross-pillar cloud solutions.
About the job:
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities:
- Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
- Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
- Partner with business leadership to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
- Through planning stages, determine alignment, coverage and staffing needs.
- Balance technical leadership with operational excellence, lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects.
- Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.
Head of Customer Engineering, UKI, Retail, Google Cloud employer: WeAreTechWomen
Contact Detail:
WeAreTechWomen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Engineering, UKI, Retail, Google Cloud
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Google or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews by practising your technical demos and conversations. We know how crucial it is to showcase your expertise, so run through potential scenarios and questions with a mate or mentor.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Check our website regularly and apply directly. Tailor your application to highlight your experience in cloud engineering and customer-facing roles.
✨Tip Number 4
Showcase your leadership skills! Be ready to discuss how you've managed teams and driven successful projects in the past. Highlighting your ability to foster a positive team culture will set you apart.
We think you need these skills to ace Head of Customer Engineering, UKI, Retail, Google Cloud
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 10 years of experience with cloud native architecture and any relevant customer-facing roles. We want to see how your background aligns with the responsibilities of the Head of Customer Engineering position.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific qualifications and responsibilities mentioned in the job description. This shows us you’re genuinely interested in the role and understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WeAreTechWomen
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of cloud native architecture and the specific technologies mentioned in the job description. Be ready to discuss your experience with virtualization, containerization, and any relevant software lifecycles. This will show that you’re not just familiar with the concepts but can also apply them in real-world scenarios.
✨Showcase Your Leadership Skills
As a Head of Customer Engineering, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've managed teams in technical customer-facing roles, focusing on talent development and performance management. Highlight any successful projects where your leadership made a difference.
✨Engage with Technical Stakeholders
Be prepared to discuss how you've engaged with technical stakeholders and executive leaders in the past. Think of specific instances where you delivered compelling messages or led strategic conversations. This will help illustrate your ability to drive value realization and business opportunities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and technical acumen. Practice articulating your thought process when faced with complex cloud solutions or technical roadblocks. This will demonstrate your critical thinking and ability to navigate challenges effectively.