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For Companies At a Glance
- Tasks: Join our Equities Client Ops team to manage post-trade processes and enhance client service.
- Company: Goldman Sachs is a leading global investment banking and securities firm with a commitment to diversity.
- Benefits: Enjoy professional growth opportunities, wellness programs, and a supportive work culture.
- Why this job: Be part of a dynamic team that drives efficiency and improves client experiences in a fast-paced environment.
- Qualifications: 1-3 years in a Middle Office role with strong client service and teamwork skills required.
- Other info: Mentorship opportunities available for junior team members.
The predicted salary is between 43200 - 72000 £ per year.
YOUR IMPACT
Are you passionate about client service, risk management and Equities markets? Do you enjoy working in a dynamic and fast paced environment? We’re looking for an experienced professional to join our Equities Client Ops team in London. Successful candidates will be required to use their skills to partner with Sales/Trading, Engineering and other multiple operations teams to facilitate the growth of the Post trade Equity Global Business and to service our top tier clients. Additionally, you will be required to utilize BI tools to increase STP rates and participate in projects to facilitate new business, scale and efficiency.
OUR IMPACT
Equities Client Ops within Global Banking & Markets division, facilitates the full post trade life cycle management of cash equities, prime brokerage and synthetics. Our top tier clients range from global asset managers to private banks. As well as day to day trade management, middle office initiatives are focused on increasing STP and reducing settlement fails to drive scale across the GBM business; with an emphasis on also improving the client experience.
RESPONSIBILITIES
Products and Markets/Risk Management:
- Understand the products, nuances across global markets (Asia, EMEA, Americas) and business supported by the team
- Liaise with Sales to ensure timely/accurate booking of new trades and amendments to existing bookings
- Ensure correct timely allocation for executed trades
- Identify and reconcile trade booking errors
- Pre-matching and management of fails and settlement issues
- Focus on critical market allocations, pre-matching through to settlements
Relationship management:
- Establish strong working relationship with the Business and other teams such as Engineering and Operations teams
- Build a strong partnership with our clients to improve the pre-matching/allocation process and client service
- Assist other business units on trade related queries, acting as an intermediary and liaising with Sales where necessary.
- Identify process inefficiencies and actively contribute to process re-engineering to improve trade flow
- Drive change by implementing new initiatives/projects
- Mentor, coach & guide junior members of the team
SKILLS AND EXPERIENCE
- 1-3 Years of experience in a Middle Office role
- Excellent client service skills with experience gained within a fast-paced Client Service/Operational role
- Strong Team-working skills – for working with both internal departments in London and globally
- Excellent communication and interpersonal skills
- Ability to thrive under pressure
- Ability to work in dynamic environment, proven history of being able to react to changing priorities
- Product knowledge – ideally of equities cash (confirmations and/or settlements) and or Equities derivative products
- Track record in the development of client relationships with key stakeholders, both internally and externally
- Preferred knowledge of global markets, CTM, DTCC, Traiana, Prime Brokerage, Synthetics
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:
The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
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GBM - London - Equities Execution Client Service Ops Analyst employer: WeAreTechWomen
Contact Detail:
WeAreTechWomen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GBM - London - Equities Execution Client Service Ops Analyst
✨Tip Number 1
Familiarize yourself with the specific products and markets mentioned in the job description, especially equities cash and derivatives. Understanding these nuances will help you stand out during discussions with the hiring team.
✨Tip Number 2
Highlight your experience in client service and operational roles, particularly in fast-paced environments. Be ready to share examples of how you've successfully managed client relationships and resolved trade-related issues.
✨Tip Number 3
Demonstrate your ability to work collaboratively with various teams, such as Sales and Engineering. Prepare to discuss instances where you've built strong partnerships to improve processes or client experiences.
✨Tip Number 4
Showcase your problem-solving skills by discussing any process inefficiencies you've identified and how you've contributed to re-engineering efforts. This will illustrate your proactive approach and ability to drive change.
We think you need these skills to ace GBM - London - Equities Execution Client Service Ops Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Equities Execution Client Service Ops Analyst position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasize your experience in client service and middle office roles, particularly in fast-paced environments. Use specific examples to demonstrate your ability to manage trade processes, resolve issues, and improve client relationships.
Showcase Communication Skills: Since strong communication and interpersonal skills are crucial for this role, ensure your application reflects your ability to liaise effectively with various teams and clients. Mention any relevant experiences where you successfully communicated complex information.
Demonstrate Adaptability: Given the dynamic nature of the role, illustrate your ability to thrive under pressure and adapt to changing priorities. Provide examples from your past work where you successfully managed multiple tasks or projects simultaneously.
How to prepare for a job interview at WeAreTechWomen
✨Understand the Equities Market
Make sure you have a solid grasp of the equities market, including cash equities and derivatives. Be prepared to discuss how different global markets operate and any recent trends you've noticed.
✨Showcase Your Client Service Skills
Highlight your experience in client service roles, especially in fast-paced environments. Be ready to share specific examples of how you've built relationships with clients and improved their experience.
✨Demonstrate Team Collaboration
Emphasize your ability to work effectively within teams, both locally and globally. Prepare to discuss instances where you've collaborated with other departments, such as Sales or Engineering, to achieve common goals.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving skills, particularly regarding trade booking errors or settlement issues. Think of examples where you've identified inefficiencies and contributed to process improvements.
