At a Glance
- Tasks: Lead design projects that enhance colleague experiences and drive user-centred solutions.
- Company: Join a dynamic team focused on innovative design in a collaborative environment.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: This role offers a chance to mentor others and influence design strategy.
- Why this job: Make a real impact by shaping tools used by thousands of colleagues every day.
- Qualifications: Experience in UX design, user research, and leading creative teams is essential.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for a Design Manager to uncover opportunity in everything—from large, ground-breaking projects to small improvements that make an immediate difference. As Design Manager for Store Operations, you’ll be part of a colleague experience team shaping tools and services used daily by hundreds of thousands of colleagues. This is a role where you can balance strategic thinking with hands‑on delivery, bringing a passion for design craft while defining the future of user experience. You’ll guide research, evolve design processes, and inspire your team to push boundaries, working closely with Product, Data Science, and Engineering to deliver innovative, user‑centred solutions. With a strong focus on data and insights, you’ll ensure every decision is grounded in real user and colleague needs while championing exceptional UX across the business.
Responsibilities
- Driving a strong human‑centred design approach across your domain
- Leading teams to identify user needs through evidence‑based research and insights
- Owning and being accountable for UX outputs delivered by your team
- Supporting and shaping design strategy across key projects
- Ensuring teams are solving the right problems effectively and efficiently
- Contributing to and supporting business KPIs through design outcomes
- Promoting and evangelising design best practice across the organisation
- Communicating clearly with stakeholders at all levels, including senior leadership
- Creating an environment of strong cross‑functional collaboration
- Challenging and influencing product direction and strategic roadmaps
- Leading workshops, design reviews, and key ceremonies
- Driving continuous improvement across design and research teams
- Managing recruitment, onboarding, and line management responsibilities
- Improving design, research, and development processes to increase efficiency
- Supporting resource planning and team capability development
- Advocating for and contributing to the design system
- Mentoring and developing team members to achieve their full potential
Qualifications
- Proven experience across end‑to‑end UX design processes, from research to delivery
- Strong skills in user research, journey mapping, IA, prototyping, and testing
- Expertise in workshops, facilitation, and stakeholder engagement
- Experience leading high‑performing research and design teams
- Deep understanding of UX, interaction design, usability, and human‑centred design principles
- Strong ability to translate concepts into functional, user‑validated solutions
- Experience conducting primary user research and applying insights effectively
- Excellent communication and presentation skills across cross‑functional teams
Design Manager - Colleague Experience (12 Month Fixed Term Contract) employer: WeAreTechWomen
As a Design Manager at our company, you will thrive in a dynamic and collaborative work culture that prioritises innovation and employee growth. We offer a supportive environment where your design expertise will directly impact the colleague experience of hundreds of thousands, with opportunities for professional development and mentorship. Located in a vibrant area, our team is dedicated to pushing boundaries and championing exceptional user experiences, making this an exciting place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Design Manager - Colleague Experience (12 Month Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance, walk potential employers through your projects to showcase your design process and thought.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to UX design. Think about how you can demonstrate your human-centred design approach and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Design Manager - Colleague Experience (12 Month Fixed Term Contract)
Some tips for your application 🫡
Show Your Passion for Design:When you’re writing your application, let your love for design shine through! Share specific examples of projects where you’ve made a difference, whether big or small. We want to see how you balance strategic thinking with hands-on delivery.
Highlight Your User-Centred Approach:Make sure to emphasise your experience with human-centred design. Talk about how you've used user research and insights to drive your design decisions. We’re all about creating exceptional user experiences, so show us how you do that!
Communicate Clearly and Confidently:Your written application is your first chance to impress us, so make it count! Use clear and concise language, and don’t shy away from showcasing your communication skills. Remember, we value collaboration and clear communication across teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at WeAreTechWomen
✨Know Your Design Principles
Make sure you brush up on your understanding of human-centred design principles. Be ready to discuss how you've applied these in past projects, especially in terms of user research and journey mapping. This will show that you can balance strategic thinking with hands-on delivery.
✨Showcase Your Team Leadership Skills
Prepare examples of how you've led high-performing teams in the past. Talk about specific instances where you guided your team through workshops or design reviews, and how you fostered collaboration across different functions. This will demonstrate your ability to inspire and manage a team effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex design concepts. You’ll need to communicate with stakeholders at all levels, so being able to present your ideas confidently will set you apart. Consider doing mock interviews to refine your communication style.
✨Be Data-Driven
Since the role emphasises a strong focus on data and insights, come prepared with examples of how you've used data to inform your design decisions. Discuss any metrics or KPIs you've influenced through your design outcomes, as this will highlight your ability to ground decisions in real user needs.
