Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud
Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud

Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to grow AI business and enhance customer relationships.
  • Company: Join Google Cloud, a leader in innovative technology and AI solutions.
  • Benefits: Competitive salary, inclusive culture, and access to cutting-edge AI tools.
  • Why this job: Be at the forefront of the AI revolution and drive real impact.
  • Qualifications: 12 years in sales, leadership experience, and knowledge of AI technology.
  • Other info: Collaborative environment with opportunities for personal and professional growth.

The predicted salary is between 43200 - 72000 £ per year.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 12 years of experience in a sales role in the enterprise software, cloud or AI space.
  • Leadership experience within a quota-carrying team, such as people management, team lead, mentorship or coaching.
  • Experience identifying AI use cases to solve customer issues or selling AI technology to clients.

Preferred qualifications:

  • Experience with business management, supporting career development of a sales team and business growth.
  • Experience in planning and organizing go-to-market strategies, business programs, and sales activity within the team and territory.
  • Experience leveraging knowledge of relevant products, solutions, and market trends, with the problem-solving abilities to analyze sales performance data or market changes, to drive strategic direction.
  • Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion.
  • Experience with Google Cloud, relevant AI offerings, and selling an AI technology stack.

About the job:

As an Artificial Intelligence (AI) Sales Specialist Manager, you will lead a team responsible for growing our AI business by building and expanding relationships with new and existing customers. You will partner with internal Google Cloud Sales teams to grow their Customer Experience businesses and drive overall value for Google Cloud business cycles, including a combination of expansion agreements, as well as working with Product teams to help our customers build new products leveraging our AI. You will ensure your team has the necessary selling skills to demonstrate product functionality and comprehensive overviews of key business use cases, and facilitate business. You will support a positive team culture, while leading with empathy and identifying innovative ways to multiply the impact of the team as a whole to drive overall value for Google Cloud.

It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll succeed by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world’s most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.

Responsibilities:

  • Support your team to drive pipelines, manage business cycles from lead generation to customer onboarding, and meet and exceed sales goals.
  • Partner cross-functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience.
  • Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer referenceability.
  • Build and maintain relationships to influence long-term strategic direction and be a trusted advisor to your team and their accounts.
  • Own Chief Experience Officer relationships with top customers and inspire executives by identifying AI use cases for Google Cloud products and solutions and demonstrating opportunities for transformation.
  • Represent your business in forecasts, town halls and meetings; report forecasts and business performance in Salesforce and other tools.

Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud employer: WeAreTechWomen

At Google Cloud, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Customer Experience Sales Specialist Manager, you will have access to unparalleled resources, including the world's most advanced AI portfolio, while working alongside some of the brightest minds in technology. We are committed to your professional growth, providing ample opportunities for mentorship and career development, all within a supportive environment that values diversity and inclusion.
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Contact Detail:

WeAreTechWomen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at Google or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by researching common questions for sales roles in AI and cloud tech. Practice your answers with a friend or in front of a mirror to boost your confidence and nail that interview!

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss how you've mentored teams or driven sales success in previous roles. Highlighting these experiences can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud

Sales Management
Leadership
AI Technology Knowledge
Customer Relationship Management
Go-to-Market Strategy
Business Development
Data Analysis
Cross-Functional Collaboration
Sales Performance Analysis
Mentorship
Problem-Solving
Communication Skills
Customer Experience Enhancement
Salesforce Proficiency

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your 12 years of experience in sales, especially in the enterprise software, cloud, or AI space. We want to see how you've led teams and driven results, so don’t hold back on those achievements!

Tailor Your Application: Customise your application to reflect the job description. Use keywords from the posting, like 'AI use cases' and 'customer experience', to show us you understand what we're looking for. This helps us see how you fit right into our team.

Be a Storyteller: When detailing your past roles, tell us stories about how you’ve influenced cross-functional teams or developed go-to-market strategies. We love hearing about real-life examples that showcase your problem-solving skills and leadership style.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes it easier for us to keep track of all the amazing candidates like you!

How to prepare for a job interview at WeAreTechWomen

✨Know Your AI Stuff

Make sure you brush up on the latest trends in AI and how they apply to customer experience. Be ready to discuss specific use cases where AI can solve real customer problems, as this will show your understanding of the technology and its impact.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience, especially in managing sales teams. Think about times when you've mentored others or driven team success, as this will demonstrate your ability to lead and inspire a team effectively.

✨Understand the Go-To-Market Strategy

Familiarise yourself with go-to-market strategies relevant to the AI and cloud sectors. Be prepared to discuss how you would develop and implement these strategies to drive business growth and customer expansion.

✨Build Relationships

Think about how you can build and maintain relationships with key stakeholders. Be ready to share your approach to influencing cross-functional teams and how you’ve acted as a trusted advisor in previous roles.

Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud
WeAreTechWomen

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