Customer Engineer, Telco, Google Cloud Platform
Customer Engineer, Telco, Google Cloud Platform

Customer Engineer, Telco, Google Cloud Platform

Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with customers to architect cloud solutions and drive technical wins.
  • Company: Join Google Cloud, a leader in innovative technology and digital transformation.
  • Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
  • Why this job: Be at the forefront of cloud technology and help businesses thrive.
  • Qualifications: Experience in cloud engineering and strong communication skills required.
  • Other info: Dynamic team environment with a focus on collaboration and innovation.

The predicted salary is between 28800 - 48000 £ per year.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

  • Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security.
  • Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).

About the job:

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

  • Develop and own the technical account plan and strategy, participating in planning and supporting specific sales motions.
  • Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Customer Engineer, Telco, Google Cloud Platform employer: WeAreTechWomen

At Google Cloud, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to innovate and excel. As a Customer Engineer, you will have the opportunity to collaborate with diverse teams, engage with cutting-edge technology, and drive meaningful impact for customers across various industries. With a strong focus on professional development and a commitment to work-life balance, Google Cloud is an exceptional employer for those looking to grow their careers in a supportive and forward-thinking atmosphere.
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Contact Detail:

WeAreTechWomen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engineer, Telco, Google Cloud Platform

✨Tip Number 1

Get to know the company inside out! Research Google Cloud Platform's products and services, and understand how they solve customer problems. This will help you tailor your conversations and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your technical presentation skills. You’ll need to engage with both technical stakeholders and executive leaders, so being able to clearly communicate complex ideas is key. Run through some mock presentations with friends or colleagues to get comfortable.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events where Google Cloud is present. Building relationships can give you insider insights and potentially even referrals, which can be a game-changer in your job search.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the exciting world of cloud technology.

We think you need these skills to ace Customer Engineer, Telco, Google Cloud Platform

Cloud Native Architecture
Customer-Facing Experience
Cloud Engineering
Virtualization
Containerization Platforms
Technical Stakeholder Engagement
Programming Languages
Systems Design
Prototyping
Data Management
Data Analytics
Infrastructure Modernization
Application Modernization
Security Concepts
Technical Sales

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your 6 years of experience with cloud native architecture and any customer-facing roles you've had. We want to see how you've engaged with technical stakeholders and presented solutions in the past!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific qualifications and responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their skills to what we’re looking for.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at WeAreTechWomen

✨Know Your Cloud Stuff

Make sure you brush up on your knowledge of cloud native architecture and Google Cloud Platform specifics. Be ready to discuss your experience with virtualization, containerization, and how you've tackled technical challenges in previous roles.

✨Engage with Technical Stakeholders

Prepare to demonstrate your ability to communicate effectively with both technical and non-technical stakeholders. Think of examples where you've successfully presented complex solutions or led workshops that engaged your audience.

✨Showcase Your Sales Acumen

Since this role involves driving the sales cycle, be prepared to discuss your experience in selling technical solutions. Highlight any instances where you've defined delivery plans or transitioned projects from sales to execution.

✨Be Ready for Problem-Solving

Expect to face some technical scenarios during the interview. Practice troubleshooting common issues related to cloud migrations or security concepts, and be ready to articulate your thought process clearly.

Customer Engineer, Telco, Google Cloud Platform
WeAreTechWomen

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