Accenture in Birmingham is seeking a Sr Manager for Client Service Delivery to lead end-to-end delivery of infrastructure and cloud services. You will own service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability.
The role requires strong stakeholder management, experience with ITIL/V4, and a focus on governance, AI-enabled reporting, and proactive risk mitigation within a global services context.
#J-18808-LjbffrSenior Client Service Delivery Lead, Cloud & AIOps in Birmingham employer: WeAreTechWomen
At Accenture, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London office provides unparalleled opportunities for professional growth, with access to cutting-edge AI technologies and the chance to work alongside industry leaders. We are committed to your development, ensuring you have the resources and support needed to thrive in your role as a Senior Manager/Associate Director in AI architecture.
