Corporate Planning & Management, Product Owner - Procurement Customer Journey, Associate, Birmingham

OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non‑compensation spending.

Key teams include Strategic Sourcing, which works with business units to source and contract third‑party products and services, optimize value, and digitize commercial commitments. They monitor the firm’s main relationships to support ongoing improvement and consistent value delivery. Third‑Party Risk Management (TPRM) identifies, assesses, manages, and monitors third‑party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost‑effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals.

Product & Reporting manages product lifecycle and reporting for vendor‑supplied and internal solutions. This team provides CPM stakeholders with tools and insights to meet business and regulatory needs. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third‑Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance.

Finance & Planning manages planning and reporting to support the firm’s strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero‑based budgeting. Product Finance oversees governance and accounting for non‑compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims.

CPM Engineering develops solutions for managing third‑party spend, data, automation, budgeting, forecasting, and expense allocation to support decision‑making aligned with strategic objectives. CPM Management includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM‑specific risks with proper controls.

YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third‑party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source‑to‑Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass.

The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management’s objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals.

The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform.

Job responsibilities will include, but are not limited to:

• Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories.
• Partner with Strategic Sourcing and Third‑Party Risk Management (TPRM) teams to automate manual policies into user‑friendly processes.
• Architect and configure end‑to‑end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes.
• Identify opportunities to improve the procurement experience through automation and AI capabilities.
• Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training.
• Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards.
• Monitor platform adoption and usage metrics to identify friction points in the procurement journey.
• Leverage data‑driven insights to propose iterative improvements to the user experience.
• Communicate product updates, release notes, and roadmap progress to senior leadership and cross‑divisional partners.
• Assist with post‑go‑live validations and ensure smooth, defect‑free production rollouts.

Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience.
• Over 5 years’ experience as a Business Analyst or Product Lead, preferably with understanding of the “Intake‑to‑Pay” lifecycle, including supplier onboarding, risk tiering, and contract management.
• Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred.
• Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks.
• Familiarity with data structures and the ability to map fields between disparate systems is preferred.
• Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred.
• Experience participating in at least one medium‑to‑large‑scale platform deployment project within Professional Services.
• Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools.
• Excellent analytical skills, with a preference for using data to guide decisions and direction.
• Outstanding communication skills and ability to work effectively with cross‑functional teams and present to senior leadership.
• Ability to collaborate across hierarchies and regions, with a flexible working style.
• Comfort working in a fast‑paced, evolving environment where requirements may shift based on regulatory or strategic changes.
• Experience in the Financial Services industry is advantageous, though not required.
• Proactive, enthusiastic, and team‑oriented attitude.

ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.