Certified Pega Lead Decisioning Architect in Birmingham

Overview

Locations: Birmingham

Level: 8 - Associate Manager

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK. The above information relates to a specific client requirement.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

As a team, we are looking for a certified Pega Senior Decisioning Architect to join our team. The ideal candidate will excel in Pega’s Customer Decision Hub and be experienced in developing and implementing advanced decisioning strategies to deliver personalised customer experiences and drive business growth.

Responsibilities

• Design and implement end-to-end decisioning solutions using Pega Decisioning and Customer Decision Hub.
• Translate business needs into robust technical solutions in partnership with stakeholders.
• Lead and mentor teams on Pega decisioning and Next-Best-Action (NBA) strategies.
• Ensure compliance with industry standards and Pega architecture guidelines.
• Collaborate with cross-functional teams to deliver scalable, integrated solutions.
• Oversee code reviews, performance tuning, and optimisation of decisioning applications.
• Support production deployment, testing, and solution maintenance.
• Stay up to date on evolving Pega decisioning capabilities and best practices.

Qualifications

• Pega Certified Decisioning Architect (PCDA) required; PCLSA preferred.
• At least 5 years’ experience in Pega decisioning, with 2 years in a senior or lead role.
• Proven experience with Pega Customer Decision Hub and NBA frameworks.
• Strong knowledge of real-time decisioning, predictive analytics, and customer engagement.
• Proficient in Pega PRPC, Pega Marketing, and system integration.
• Excellent problem-solving and communication skills.
• Experience in agile environments is a plus.
• Experience with machine learning, data science, and AI in decisioning.
• Background in financial services, telecom, or insurance.
• Familiarity with cloud-based Pega and DevOps practices.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Closing date for this role is 28/03/26.

Additional Information

Equal Employment Opportunity Statement: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

About Accenture: We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change.