Account Manager

Remote or Hybrid

A little bit about us…

Pion is the award-winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world’s biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it’s through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, you’ll help us build a smarter, more transparent future for global commerce.

Life at Pion : Where People Thrive

At Pion, we’re driven by big ideas and bold thinkers.

Our purpose is clear: We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs.

Our people power everything we do from innovation to collaboration. We’re here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people.

Check out SHARP values to find out more about our culture.

Role Overview

We are seeking a motivated and results-driven Account Manager to strengthen our team. In this role, you will be pivotal in managing existing accounts as well as identifying and developing new business opportunities within your portfolio.

Key Responsibilities

• Handling end-to-end account management tasks, focused heavily on revenue growth in renewals, upselling, and strategic planning.
• Working alongside Customer Success to manage a diverse range of client accounts, ensuring high levels of satisfaction and retention.
• Conducting regular check-ins and strategy sessions with clients to understand their needs and objectives.
• Analyzing data to identify trends and opportunities to enhance client relationships and improve performance.
• Collaborating with cross-functional teams to deliver tailored solutions that meet client goals.
• Participating in the negotiation of contracts and agreements to drive profitability.

About You

• A proven track record in a revenue generating Account Management role
• Excellent interpersonal and communication skills, with the ability to build strong relationships.
• Experience working with diverse clients, ideally within the retail or tech industries.
• Excellent Salesforce/sales CRM hygiene and ability to accurately forecast
• Strong analytical abilities and comfort with utilising data to drive decisions.
• A proactive and self-driven approach to managing your portfolio and optimising client satisfaction.

Life at Pion

• Competitive salary.
• 30 days annual leave plus bank holidays.
• Accredited ‘Great Place To Work’ company in three categories.
• Remote first working environment, meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in.
• Flexible working hours (starting between 8am – 10am).
• Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan.
• Incredible partnership discounts for the biggest brands in the world. Google, Apple, GymShark, Domino’s and Uber to name a few.
• Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans.
• £200 work from home set up allowance to put towards your home office.