Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead discovery and design solutions for hospitality operators, guiding them to live implementations.
- Company: Join Openr, a game-changer in hospitality tech with exciting growth ahead.
- Benefits: Competitive salary, commission, hybrid work, and the chance to shape an innovative product.
- Other info: Opportunity for autonomy, ownership, and significant career impact in a dynamic environment.
- Why this job: Be a key player in transforming how hospitality manages pricing and menus.
- Qualifications: 3+ years in solutions consulting, strong communication skills, and hospitality knowledge.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (Hybrid, 2 days/week) + UK & Ireland travel
Type: Full-time
Compensation: Competitive base + bonus
Reporting to: Customer Success Director
About the Job
Openr is transforming how the hospitality industry manages menus and pricing. By centralising recipe, product, and pricing information into a single source of truth, we help multi-site hospitality operators connect to every channel; delivery platforms, EPOS, digital boards, order & pay apps, and print, without manual re-keying or fragile integrations. We were built by operators who couldn't find what they needed. Backed by Imbiba and with £3m in funding, our customers include Stonegate Pub Company, Hall & Woodhouse, Big Table Group and the Azzurri Group. We're now expanding the platform significantly, with several new modules launching in the coming months, all focused on unlocking pricing optimisation capabilities for operators.
This role spans the full journey, from first discovery conversation through to a live, working solution, and sits at the heart of a single, unified customer team covering all market-facing functions.
What You'll Do
- Lead Discovery: Run structured, targeted discovery with senior prospect stakeholders pre-sale. Understand their estate, their tech stack, and where the real operational pain is; fragmented systems, slow price execution, manual data re-keying across channels.
- Design Deliverable Solutions: Define the right solution and how it will be delivered, culminating in a signed Statement of Work that sets clear expectations for the customer and a clean brief for the implementation team.
- Deliver Implementations: Drive the post-sale delivery phase alongside the Customer Success Director and Implementation Associate, guiding operators through each phase; from centralising their product library to enabling live, responsive pricing rules across their full estate.
- Provide Early-Stage Support: Act as the technical point of escalation for new customers while dedicated support processes are built out. You know the platform and their configuration, which means you resolve issues quickly and build trust early.
- Contribute Product Marketing: Write market-facing content for new modules and features as they launch; use cases, persona-specific messaging, and positioning that translates complex capability into clear commercial outcomes for each buyer.
- Champion Customer Insights: Bring structured feedback from customer conversations back to Product and Engineering. The real-world intelligence that sharpens the roadmap and keeps our positioning grounded.
What We're Looking For
- Solutions or Pre-sales Experience: 3+ years in solutions consulting, pre-sales engineering, or technical account management within B2B SaaS and/or Hospitality IT.
- Senior Stakeholder Confidence: Proven ability to engage CFOs, Commercial Directors, and IT Heads; discussing margin and ROI in one conversation, integration architecture in the next.
- Hospitality Knowledge: A genuine understanding of multi-site hospitality operations. The pain of 6-week menu cycles, manual pricing workflows, and fragmented data across channels should not require explanation.
- Strong Written Communication: Able to turn complex product capability into sharp, outcome-led content for a specific buyer persona.
- Process Rigour: Experience drafting Statements of Work and managing delivery against them, with attention to scope and expectation-setting.
- Builder's Mindset: Comfortable working in a fast-moving environment where you'll sometimes need to build the process as well as follow it.
- Technical Familiarity: Understanding of integration ecosystems; Zonal, Oracle, Fourth, delivery aggregators, POS platforms, is a strong advantage.
What Success Looks Like
In your first 12 months, you will:
- Run discovery and solution design for all new prospects, with signed Statements of Work that implementations can deliver against.
- Guide new customers to live, working solutions, with early adopters reaching latter phases (such as responsive pricing rules) faster than they expected.
- Produce clear, persona-specific marketing content for every new module launched during the period.
- Build a feedback loop between customer conversations and the product roadmap.
- Be the person senior stakeholders; CFOs, IT Directors, Commercial teams trust as a credible partner, not just a vendor contact.
Why Join Openr?
We are at the start of our journey, with an exceptional product that will change the way operators control their pricing and menu data across every customer touchpoint. You will be one of the most important hires we make in this phase.
- Market Traction: Backed by Azzurri Group and recently raised £3m in funding, with Stonegate, Hall and Woodhouse, Big Table Group and Azzurri Group as live customers.
- High Influence: Shape how a genuinely differentiated product reaches the market, and how operators actually realise value from it.
- Autonomy & Ownership: Freedom to define how the solutions function works, from discovery methodology to delivery approach.
- Innovative Culture: Join an engaged, open, hard-working team at the forefront of hospitality tech.
- Hybrid Role: 2 days/week in our London office.
- Travel: Regular travel to clients across the UK & Ireland.
- Compensation: Competitive base + commission.
If you're a solutions professional who wants to own the full customer journey, from first conversation to live pricing rules and help build a category-defining platform, we'd like to hear from you.
Senior Solutions Consultant in London employer: Weareopenr
Contact Detail:
Weareopenr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and tech sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Openr and understand their products inside out. Think about how your experience aligns with their needs, especially around solutions consulting and customer success. Practice answering common interview questions and prepare some insightful questions to ask them too.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your previous successes in solutions consulting or pre-sales. This will give you an edge and demonstrate your ability to deliver results, especially when discussing ROI and integration architecture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Openr team. Let’s get you that dream job!
We think you need these skills to ace Senior Solutions Consultant in London
Some tips for your application 🫡
Show Your Solutions Experience: Make sure to highlight your experience in solutions consulting or pre-sales. We want to see how you've engaged with senior stakeholders and tackled complex problems in the B2B SaaS or hospitality space.
Tailor Your Communication: When writing your application, keep it sharp and focused. Use clear, outcome-led language that resonates with our target audience. Remember, we’re looking for someone who can turn complex ideas into simple messages!
Demonstrate Your Hospitality Knowledge: We love candidates who understand the ins and outs of multi-site hospitality operations. Share any relevant experiences or insights you have about the industry to show us you get the challenges operators face.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Weareopenr
✨Know Your Stuff
Make sure you understand the hospitality industry inside out. Familiarise yourself with common pain points like fragmented systems and manual pricing workflows. This will help you engage confidently with senior stakeholders during the interview.
✨Showcase Your Solutions Experience
Prepare to discuss your previous experience in solutions consulting or pre-sales engineering. Be ready to share specific examples of how you've designed deliverable solutions and managed customer expectations through Statements of Work.
✨Communicate Clearly
Practice turning complex product capabilities into clear, outcome-led content. You might be asked to explain how your solutions can drive ROI for clients, so being able to articulate this effectively is key.
✨Demonstrate a Builder's Mindset
Highlight your ability to adapt and build processes in fast-paced environments. Share examples of how you've navigated challenges and contributed to product marketing or customer insights, showing that you're proactive and innovative.