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For Companies At a Glance
- Tasks: Support and optimise Workday, manage user queries, and drive data-driven decisions.
- Company: Join MiQ, a diverse and inclusive tech company with a welcoming culture.
- Benefits: Enjoy hybrid work, competitive healthcare, generous PTO, and performance bonuses.
- Other info: Great career growth opportunities and a commitment to diversity and inclusion.
- Why this job: Make an impact by enhancing HR processes and supporting user adoption of Workday.
- Qualifications: Bachelor's degree or equivalent experience in HR, Business, or IT; Workday knowledge preferred.
The predicted salary is between 36000 - 60000 £ per year.
The HCM Workday Analyst supports the day-to-day maintenance and optimisation of Workday, working closely with HR teams, IT, and business stakeholders. This role manages the ticketing system and provides advanced end-user support, manages system configurations, ensures data integrity, and contributes to continuous improvement, release assessments, and Workday-related projects. The analyst helps ensure Workday meets business needs, supports user adoption, and drives data-driven decision-making across MiQ.
Key Responsibilities
- System Maintenance & Functional Support
- Support the HCM Lead in the daily management of Workday, ensuring system stability and timely resolution of issues.
- Provide tier-2 support for users, handling queries or issues that cannot be resolved through training materials or help articles.
- Triage tickets and route them to the appropriate Functional Lead or external support when needed.
- Support change work, Workday release assessments, and system enhancement projects.
- Ensure all system configurations, processes, and changes are documented in alignment with company policies and audit requirements.
- Configuration & Improvements
- Assist with Workday configurations across HCM modules as required.
- Suggest and implement opportunities for process optimisation through improved Workday functionality and best practices.
- Participate in functional upskilling initiatives to stay current with Workday capabilities.
- Reporting, Analytics & Data
- Create, maintain, and optimise Workday reports and dashboards that support business needs and encourage data-driven decision-making.
- Import and export data in Workday using EIBs or other tools, ensuring accuracy, completeness, and data integrity.
- Assist with bulk corrections/changes to maintain data quality.
- Testing & Release Management
- Collaborate with HCM Lead to validate system changes, updates, and enhancements.
- Conduct regression testing to prevent issues, especially during Workday releases or new feature deployments.
- Support User Acceptance Testing (UAT), including test script creation, execution, and documentation.
- End-User Support & Training
- Provide support and troubleshooting for users through the ticketing system, ensuring timely resolution and root-cause identification.
- Assist in developing user documentation, job aids, guides, and training materials for end-users and HR partners.
- Promote system knowledge by contributing to training sessions and enabling self-service adoption.
- Security, Integrations & Collaboration
- Assist in maintaining user security roles and permissions in Workday, ensuring proper access management and compliance with policies.
- Support IT in addressing integration issues between Workday and internal systems.
- Collaborate cross-functionally with HR, Payroll, IT, Finance, and other business partners to align Workday solutions with business needs.
What you’ll bring
- Bachelor’s degree in HR, Business, IT, or related field, or equivalent experience.
- Experience supporting Workday HCM as an analyst or HRIS/functional specialist.
- Strong understanding of HR processes and Workday business processes.
- Experience with Workday configurations, reporting, data loads, and troubleshooting, specifically absence & recruiting.
- Strong analytical, problem-solving, and communication skills.
- Prior experience working in a ticketing environment or Agile project setting.
Preferred
- Workday Pro certification or equivalent module-level expertise.
- Experience with dashboards, calculated fields, EIBs, and integration troubleshooting.
What’s in it for you
- A hybrid work environment.
- New hire orientation with job-specific onboarding and training.
- Internal and global mobility opportunities.
- Competitive healthcare benefits.
- Bonus and performance incentives.
- Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.
- Employee resource groups are designed to connect people across all MiQ regions, drive action, and support our communities.
Apply today. Equal Opportunity Employer. E-Verify Employer.
HCM Analyst in London employer: Wearemiq
Contact Detail:
Wearemiq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HCM Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at MiQ on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Workday functionalities. Brush up on your knowledge of HCM processes and be ready to discuss how you can optimise them. We want to see your passion for the role!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled issues in a ticketing environment or improved processes. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the MiQ team.
We think you need these skills to ace HCM Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HCM Analyst role. Highlight your experience with Workday and any relevant HR processes. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Let us know what excites you about working with us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you’ve tackled challenges in previous roles. We love seeing candidates who can think on their feet and drive improvements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Wearemiq
✨Know Your Workday Inside Out
Make sure you brush up on your Workday knowledge before the interview. Familiarise yourself with its functionalities, especially around HCM modules, reporting, and configurations. Being able to discuss specific features or improvements you've implemented in the past will show your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like resolving a user issue or managing a ticketing system. Think of examples from your previous experience where you successfully navigated similar challenges, and be ready to explain your thought process.
✨Showcase Your Analytical Skills
As an HCM Analyst, your analytical skills are crucial. Be prepared to discuss how you've used data to drive decisions or improve processes in your previous roles. Bring examples of reports or dashboards you've created that had a positive impact on business outcomes.
✨Demonstrate Your Collaborative Spirit
This role requires working closely with various teams, so highlight your teamwork skills. Share experiences where you collaborated with HR, IT, or other departments to achieve a common goal. Emphasising your ability to communicate effectively across functions will set you apart.