Assistant Facilities Manager in Wokingham

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners. We believe property management can be a force for good. That’s why we focus on making buildings work — not just for profit, but for people and the planet too.

We want the real estate industry to be a career path where people feel both welcome and wanted. We’re proud of the progress we’ve made so far, but we’re always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that – because diverse perspectives, lived experience and ways of thinking make us stronger.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect — through charity days, fundraising, learning initiatives and social events.

What makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders — our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared — typically through a profit share that can be paid tax‑free to each individual.

This role provides support to the management of Winnersh Triangle as a whole including the estate and all buildings alongside the Park Management Team, by taking responsibility for completing Facilities Management tasks. To work towards gaining the experience to be able to take direct responsibility for their own sites/buildings in due course.

Skills, Knowledge and Values

• Monitoring statutory and internal compliance, instructing audits, assessments and specialist advice.
• Manage contractor and supplier performance including service delivery and financial performance.
• Support the procurement team with tender programmes and contractor performance reviews.
• Ensure emergency preparedness and site security plans are in place.
• Engage with occupiers including implementation of Customer Experience frameworks.
• Support the preparation of service charge budgets, including explanatory guides.
• Manage all elements of the park including regularly inspecting and recording your properties.
• In partnership with the Sustainability Team, develop and implement sustainability action plans.

Values & Behaviour

• Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable.
• Self Management including showing initiative, being proactive and meeting deadlines.
• Embracing Change including Technology.
• Great service delivery including working in partnership with internal and external individuals.
• Achieving Results and Prioritise Work including attention to delivery to all stakeholders.
• Innovative Solutions and Problem Solving.
• Developing Self and Others and willing to Learn.
• Interpersonal and Relationship skills capable of communicating at various levels.

Experience and Salary

• Experience in a building/facilities management team required.
• Understanding of budget management/administration.
• Soft Services Contract Management experience.
• IOSH Managing safely or higher desirable.

Working Hours: 9am - 5.30pm Monday - Friday

Salary Range (Based on Experience): £35,000 - £45,000 per annum, depending on experience.