At a Glance
- Tasks: Lead technical facilities management and support engineering at Victoria House.
- Company: Join MAPP, the UK's top commercial property and asset management firm with a focus on sustainability.
- Benefits: Enjoy a competitive salary, a dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of a team that values innovation and making a positive impact in property management.
- Qualifications: Experience in building engineering and health & safety regulations is essential; relevant qualifications preferred.
- Other info: Work Monday to Friday, 9am - 5:30pm, in a role that encourages initiative and embraces change.
The predicted salary is between 57000 - 63000 £ per year.
Technical Services Manager
Department: Technical Services
Employment Type: Permanent – Full Time
Location: Victoria House (Site)
Compensation: £57,000 – £63,000 / year
Description
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!
Title, Team and Role Summary
Title: Technical Services Manager
Team: Central FM – Technical Services
Who Does This Role Report Into? Site Director
Role Summary / Purpose and Scope
Overseeing the Technical Facilities Management at Victoria House. You will provide close management of the technical supply chain along with providing engineering and technical support to the site. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams:
- Business Solutions
- Transition Management
- Operational / Contract Management
- Project Management
- Engineering Consultancy
- Health and Safety Compliance Management
- Sustainability and Energy Management
Skills, Knowledge and Values
Skills (People & Technical)
- Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution
- Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
- Delivery of BMS and Building optimisation program.
- Knowledge of working at height confined spaces pressure systems and substantial knowledge of operating, maintaining, and HVAC systems
- Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
- Able to use own initiative
- Effective PC skills, including working knowledge of Microsoft and Google packages
- Delivery of identification process for opportunities of condition based maintenance
Values & Behaviour
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
- Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
- Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.
- Knowledge of working at height confined spaces pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.
- Computer literate; able to create spreadsheets, presentations and write logical, succinct, and persuasive reports
- Lead FM technical delivery across a portfolio.
- Client and tenant engagement for Optimisation and asset modernisation programs.
- Technical problem solving and strategic planning
- Relevant Engineering qualification or experience.
- Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH
Working Hours: 9am – 5.30pm Monday – Friday
Salary Range (Based on Experience): £57,000 – £63,000 per annum, depending on experience.
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Technical Services Manager employer: Wearemapp
Contact Detail:
Wearemapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Familiarize yourself with MAPP's values and mission. Show how your personal values align with theirs during the interview process, emphasizing your commitment to sustainability and community-focused property management.
✨Tip Number 2
Highlight your technical expertise in building engineering and maintenance. Be prepared to discuss specific projects where you've successfully implemented health and safety standards or optimized building management systems.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of challenges you've faced in previous roles. Focus on how you approached these issues strategically and what innovative solutions you implemented.
✨Tip Number 4
Engage with current trends in property management and technical services. Being knowledgeable about the latest technologies and practices will show that you're proactive and ready to embrace change, which is a key value for MAPP.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Services Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in building engineering, technical services, and maintenance. Be specific about your previous roles and how they relate to the requirements listed in the job description.
Showcase Your Skills: Make sure to highlight your understanding of Health & Safety regulations and any relevant certifications you hold (like IWFM, NEBOSH, or IOSH). Use examples to demonstrate your problem-solving abilities and your experience with technical delivery.
Craft a Compelling Cover Letter: Write a cover letter that reflects MAPP's values such as being adventurous and accountable. Share your passion for property management and how you can contribute to making buildings work for people and the planet.
How to prepare for a job interview at Wearemapp
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of building engineering and technical services during the interview. Be prepared to discuss specific examples from your past experience that demonstrate your proficiency in areas like HVAC systems, health and safety regulations, and maintenance practices.
✨Demonstrate Problem-Solving Skills
MAPP values innovative solutions and problem-solving abilities. Prepare to share instances where you've successfully tackled technical challenges or improved processes. This will show your capability to think critically and adapt to changing situations.
✨Emphasize Communication Skills
Strong interpersonal skills are crucial for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to discuss how you've effectively communicated with clients, tenants, and team members in previous roles.
✨Align with MAPP's Values
Familiarize yourself with MAPP's core values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, and Accountable. During the interview, reflect these values in your responses and demonstrate how you embody them in your work ethic and approach to challenges.