Technical Services Manager in London

This role will initially be based at One Millennium Bridge and will be based there 5 days per week working closely with the client to successfully bring the property from PC to full occupation. It is however envisaged that as the building is fitted out by the incoming tenants, this requirement may move to 2 or 3 days at One Millennium Bridge with the TSM’s responsibility opening out the wider portfolio.

The Technical Services Manager will:

• Provide a dedicated technical resource across One Millennium Bridge, supporting the site teams’ ongoing management day‑to‑day responsibilities for all service partners.
• Liaise with the LOB operational team to assist in the delivery of MEP-focused ESG initiatives.
• Take a lead role in building optimisation implementations and consider new technologies such as Smart Building solutions and IoT monitoring.
• Lead and liaise on any fit‑out, project work, or redevelopment instructions and review technical documentation on behalf of managing agents.
• Manage and partner with MEP/VT supply partners, consultants and other stakeholders, providing advice and escalating requests to the Technical Service Director.
• Advise on compliance documentation, MEP compliance audits, and ensure alignment with ACOPs, ISO and British standards.
• Contribute to the Facilities Management, Building Consultancy, and Sustainability team’s service offering and develop a partnering ethos for MAPP V3 offers.
• Provide input on project work from a maintenance and facilities management perspective.

Skills, Knowledge and Values

Skills (People & Technical):

• Engage with Facilities Management, Building Consultancy, and Sustainability teams; develop a partnering ethos.
• Assist in the administration of MEP Data in Risk Wise and other electronic management systems.
• Manage technical site inspections, audits and periodic audits of contractor PPM documentation.
• Lead liaison on fit‑out, project work, or redevelopment instructions.
• Support the Facilities Management Team on small building works projects, ensuring on‑time, on‑budget delivery.
• Serve as an engineering contact for business queries, directing them upward to TSD, LOB teams or the consultant support network.
• Review water management system data and all MEP‑related H&S requirements.
• Monitor statutory and internal compliance, including RICS and ISO standards and statutory timelines.
• Maintain a proactive, flexible attitude to changes in the company, IT systems and the role.

Values & Behaviour:

• Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable.
• Self‑Management: showing initiative, being proactive and meeting deadlines.
• Embracing Change, including technology.
• Engaging with the big picture and delivering great service in partnership with internal and external individuals.
• Achieving results and prioritising work with stakeholder focus.
• Innovative solutions and problem solving.
• Developing self and others, willing to learn.
• Strong written and verbal communication, including report writing and stakeholder meetings.

Experience and Salary

Level of Experience / Certifications:

• Minimum 4 years’ experience in a similar role.
• Demonstrable understanding of building engineering, technical services and maintenance in high‑quality commercial office property.
• Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM and high‑voltage distribution.
• Knowledge of working at height, confined spaces, pressure systems and substantial knowledge of operating, maintaining and HVAC systems.
• Computer literate; able to create spreadsheets, presentations and write logical, succinct and persuasive reports.

Qualifications:

• Relevant engineering qualification or experience.
• Relevant professional and/or technical qualification or membership in IWFM, NEBOSH, IOSH.

Working Hours: 8am – 4:30pm Monday – Friday

Salary Range (Based on Experience): £70,000 – £75,000 per annum, depending on experience.