HSE Client Lead in London

MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.

At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

Role Summary / Purpose and Scope

The HSE Client Lead is a client-facing role responsible for designing, shaping, and overseeing bespoke Health, Safety and Environmental (HSE) compliance solutions aligned to each client's operational needs and risk appetite. Working closely with the principal wider consultancy team, this role ensures that our HSE assessment delivery model is tailored, scalable, and capable of providing clear, actionable insight.

The role is responsible for the design and oversight of client-specific assessment frameworks, including frequency, scope, reporting standards, and escalation pathways. Through high-quality compliance reporting and performance insights, the HSE Client Lead enables clients to make informed decisions, understand emerging risks, and maintain confidence in their statutory and operational compliance position.

This is a homeworking role which will require travel across the South of England and some travel to our national offices.

Skills, Knowledge and Values

• Ensuring the technical risk assessments are being conducted to a high standard by the team identifying competency requirements and skills which can be utilised in service offering.
• Providing HSE support in supporting the wider business not just in Facilities Management, on the HSE requirements such as Re-Defined and Building Consultancy where required.
• Supporting leaders with the safety culture and risk management messaging and delivery.
• Strategic awareness of the business requirements and growth for consultancy offering - achieving income to budget requirements.
• Oversee operational risk for HSE within MAPP and client portfolios.
• Coordinate programme of BCP testing where required.
• Be responsible for quality and service of MAPP HSE delivery.
• Ensure identified non-conformities are progressed to satisfactory conclusions.

Values & Behaviour

• Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable.
• Self Management including showing initiative, being proactive and meeting deadlines.
• Embracing Change including Technology.
• Engaging with the Big Picture.
• Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally.
• Achieving Results and Prioritise Work.
• Innovative Solutions and Problem Solving.
• Developing Self and Others and willing to Learn.

Experience and Salary

• Minimum 3-4 years experience of working in a similar role in Real Estate or Facilities Management sector would be desirable.
• Essential NEBOSH National General Certificate.
• Essential to have Lead or Internal Auditor qualifications or demonstrable experience.
• Essential to be a technical membership of bodies such as IOSH, IEMA, etc or working towards technical or full member status.
• Tech IOSH working towards NEBOSH diploma or equivalent essential.
• Level 3 NEBOSH fire or equivalent fire competency essential.
• Proven experience in production and management of reports/data for Directors, Board reports and Clients.
• Proven experience in production of processes and procedures for Management systems that meet ISO requirements such as 14001, 45001.
• Full UK Driving Licence Essential with access to own vehicle.

Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday

Salary: £50,000 - £55,000 per annum, depending on experience.