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- Tasks: Manage credit control and ensure timely collection of payments from clients.
- Company: Join MAPP, the UK's leading commercial property management firm.
- Benefits: Competitive salary, career growth, and a fun, inclusive work environment.
- Other info: Be part of a B Corp company that values diversity and community.
- Why this job: Make a real impact in property management while developing your skills.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!
Role Summary / Purpose and Scope:Provide effective credit control, supporting the efficient and timely collection of occupier charges for allocated Clients.
Skills, Knowledge and Values- Collection of outstanding monies due, including rent and service charges from occupiers in accordance with Client and MAPP targets.
- Working with the Client Leads to understand and work towards the client’s arrears strategy, meeting service delivery expectations as well as the enforcement of any litigation.
- Engage and communicate with occupiers, displaying exceptional service both verbally and in writing in a manner aligned with MAPP Values to resolve and address challenging situations and disputes, resolving disputes while building relationships.
- Monitoring and reporting of all arrears.
Credit Controller in London employer: Wearemapp
Contact Detail:
Wearemapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MAPP and understanding their values. Show them you’re not just another candidate; you’re someone who aligns with their mission of making property management a force for good.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help MAPP achieve its goals. Tailor your responses to highlight your experience in credit control and how it can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about what makes you tick.
Tailor Your Application: Make sure to tailor your application specifically for the Credit Controller role at MAPP. Highlight your relevant experience and skills that align with our values and the job description. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff – we want to know what you can bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Wearemapp
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial figures daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've successfully managed collections in the past. This shows you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
MAPP values exceptional service and communication. Prepare examples of how you've effectively resolved disputes or built relationships with clients. Practise articulating these experiences clearly, as strong communication is key in this role.
✨Align with MAPP's Values
Familiarise yourself with MAPP's mission and values. Be prepared to discuss how your personal values align with theirs, especially regarding making a positive impact in property management. This will demonstrate that you're not just looking for a job, but a place where you can contribute meaningfully.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about MAPP’s approach to credit control and their future goals. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.