At a Glance
- Tasks: Manage properties, lead a team, and ensure top-notch service delivery.
- Company: Join MAPP, a leader in facilities management with a strong community presence.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and continuous learning.
- Why this job: Make a real impact in property management while developing your leadership skills.
- Qualifications: Experience in facilities management and strong interpersonal skills required.
The predicted salary is between 55000 - 60000 € per year.
The Facilities Manager directs daily property management across a central London and Kent portfolio, leads a team of FM staff, and collaborates with stakeholders to deliver excellent customer service. This role represents MAPP within the local and regional real‑estate community and promotes the company’s reputation.
We welcome applications from all qualified individuals, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity.
Key Responsibilities- Directly manage the performance and operations of properties within the portfolio.
- Line‑manage, mentor and develop a team of facility staff.
- Collaborate with internal stakeholders to ensure high‑quality service delivery to clients and occupiers.
- Represent MAPP in the local and regional business and real‑estate community.
- Maintain and promote high standards of integrity and professionalism.
- IOSH certification; Member of IWFM.
- Experience in building management and contractor management.
- Strong time‑management, organisational and interpersonal skills.
- Proficiency in producing client and management reports.
- Effective line‑management and mentoring abilities.
- Competent in Microsoft Office suite.
- Proactive, flexible attitude towards change and technology.
- Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, Accountable.
- Self‑management, initiative and meeting deadlines.
- Embracing change and technology.
- Engagement with the big picture.
- Service delivery in partnership with internal and external parties.
- Results orientation and work prioritisation.
- Innovative problem‑solving.
- Commitment to ongoing learning.
- Track record of FM in multi‑let office buildings.
- Work across buildings of diverse ages and sizes; understanding of systems, equipment, technology and landlord services.
- Experience in fit‑out and everyday occupation, responding to occupier needs.
- Knowledge of health & safety, environmental and statutory regulations.
- Strong customer‑service orientation.
- Experience with service‑charge budgeting and RICS codes.
- Implementation of processes and procedures for team delivery.
- Health & Safety certifications: IOSH/NEBOSH; IWFM membership.
- Working Hours: 9am – 5:30pm Monday – Thursday; 9am – 5pm Friday
- Salary Range: £55,000 – £60,000 per annum, dependent on experience.
Facilities Manager in City of Westminster employer: Wearemapp
MAPP is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for Facilities Managers looking to thrive in a dynamic environment. With a strong commitment to employee development, MAPP offers ample opportunities for growth and mentorship, ensuring that every team member can reach their full potential. Located in the heart of London, employees benefit from a vibrant city atmosphere while being part of a company that values integrity, professionalism, and innovative problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the real estate and facilities management scene. Attend local events, join relevant groups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or colleagues, be ready to discuss your experience in building management and contractor management. Share specific examples of how you've tackled challenges and improved service delivery.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, reach out directly. Express your interest in their facilities management team and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Facilities Manager role!
We think you need these skills to ace Facilities Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your facilities management experience, especially in multi-let office buildings, and any relevant certifications like IOSH or IWFM.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Facilities Manager role. Share specific examples of how you've successfully managed teams and improved service delivery in previous positions.
Showcase Your Soft Skills:We value strong interpersonal skills and a proactive attitude. In your application, mention instances where you've demonstrated effective line-management, mentoring, or innovative problem-solving to show us you can lead a team effectively.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at Wearemapp
✨Know Your Portfolio
Before the interview, get familiar with MAPP's portfolio and the properties you'll be managing. Understand their unique features and challenges. This will show your genuine interest and help you discuss how you can enhance their operations.
✨Showcase Your Leadership Skills
Be ready to share examples of how you've successfully managed and developed teams in the past. Highlight your mentoring abilities and how you've fostered a positive work environment. This is crucial for a Facilities Manager role.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in facilities management and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your innovative problem-solving skills.
✨Emphasise Customer Service Orientation
Since this role involves delivering high-quality service to clients and occupiers, be ready to talk about your customer service philosophy. Share instances where you've gone above and beyond to meet client needs, reinforcing your commitment to service excellence.
