Assistant Facilities Manager - East

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too.

This role provides support to management of buildings along with the FM team by taking responsibility for completing basic Facilities Management tasks. The Assistant Facilities Manager will be responsible for ensuring that the highest standards of management, maintenance and service are maintained. This role is based in East London.

• Support the completion of planned works, commission Long Term Asset Replacement Plans, permit to work systems, monitor PPMs to ensure buildings are managed proactively, responsibly and that the service charge budgets and property plans are fully aligned ensuring compliance with CDM Regulations.
• Monitoring statutory and internal compliance, instructing audits, assessments and specialist advice, aligning with service partners for control documents, log books and online management systems which form MAPP’s control environment.
• Manage contractor and supplier performance including service delivery and financial, ensuring best value and efficiencies using the relevant tools and reporting as required.
• Ensure emergency preparedness and site security plans are in place and appropriately support any emergency response requirements.
• Engage with occupiers including implementation of Customer Experience frameworks for the buildings to improve occupier satisfaction and retention.
• Prepare service charge budgets, including explanatory guides and analyse and monitor year end and monthly service charge expenditure.
• Manage all allocated sites including regularly inspecting and recording your properties.
• Develop and implement sustainability action plans, monitor resource consumption, improve recycling and reduce carbon emissions and waste.
• General administrative duties in order to support the Team and if required, the wider MAPP business.

• Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable.
• Self-management including showing initiative, being proactive and meeting deadlines.
• Embracing change including technology.
• Engaging with the big picture.
• Great service delivery including working in partnership with internal and external individuals.
• Achieving results and prioritising work including attention to detail to all stakeholders.
• Innovative solutions and problem solving.
• Developing self and others and willing to learn.
• Interpersonal and relationship skills capable of communicating at various levels.
• Strong written and verbal communications including report writing.

Experience of working in a similar role is required. Qualifications: IOSH Desirable. Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday. Salary Range (Based on Experience): £32,000-£47,500 per annum, depending on experience.