At a Glance
- Tasks: Enhance customer interactions for F1 brands through email and support channels.
- Company: Join wearegrip, a vibrant company in Shoreditch, England.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Other info: Be part of a team that values excellent communication and customer engagement.
- Why this job: Combine your passion for fashion and motorsport while making a real impact.
- Qualifications: 1-2 years of customer service experience, ideally in ecommerce or fashion.
The predicted salary is between 30000 - 40000 £ per year.
wearegrip in Shoreditch, England, seeks a full-time Customer Experience Executive to enhance customer interactions for their Formula 1 brands.
You'll engage customers via email and support channels.
As a vital team member, you will manage FAQs, offer product advice, and ensure responses are timely.
The right candidate has 1-2 years of customer service experience, ideally in ecommerce or fashion, along with excellent communication skills and a keen understanding of motorsport.
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We think you need these skills to ace Hybrid Customer Experience Lead - F1 & Fashion
Customer Service Experience
Ecommerce Knowledge
Fashion Industry Understanding
Excellent Communication Skills
Email Management
Support Channel Engagement
FAQ Management
