Operations Assistant

Operations Assistant

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support Underwriters by processing risks and ensuring data accuracy.
  • Company: Leading London Market Insurer with a focus on innovation.
  • Benefits: Gain valuable experience in insurance underwriting and develop key skills.
  • Other info: Opportunities for continuous improvement and career growth.
  • Why this job: Join a dynamic team and make a real impact in the insurance industry.
  • Qualifications: Knowledge of Lloyd’s market processes and strong organisational skills.

The predicted salary is between 30000 - 40000 £ per year.

We are supporting a Leading London Market Insurer seeking an Operations Assistant to support their Underwriting Function. This role sits as a key contact for Underwriters and other internal stakeholders to ensure timely and accurate processing of risks. This role sits as an excellent opportunity to develop in insurance underwriting.

Responsibilities

  • Perform accurate and timely risk and aggregate data entry into key systems.
  • Work confidently alongside Underwriting teams and build stakeholder relationships.
  • Strengthen knowledge across multiple classes of business underwritten.
  • Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards.
  • Identify and resolve discrepancies and queries, escalating where appropriate.
  • Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs (Service Level Agreements), investigate and resolve message failures, exceptions and queries.
  • Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
  • Assist the Operations Assistant Team Leaders to deliver good results by maintaining agreed SLAs and meeting team KPIs.
  • Actively contribute to a continuous improvement culture and identify opportunities to improve process efficiencies, accuracy and control.
  • Be a key contact for Underwriters and other internal stakeholders to ensure timely and accurate processing of risks and resolution of queries.

Skills and Qualifications

  • Strong knowledge of the Lloyd’s market processes and Syndicate Operations.
  • Demonstrates practical knowledge of delegated authority and open market business and understands the operational and contractual differences.
  • Familiarity with London Market Systems (e.g. PPL, Whitespace).
  • Ability to manage own time well and work to meet numerous deadlines, both individually and alongside others.

Operations Assistant employer: Weareedenbrook

As a leading London Market Insurer, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and collaboration. Our Operations Assistant role offers a unique opportunity to engage directly with Underwriters and internal stakeholders, enhancing your expertise in insurance underwriting while contributing to a continuous improvement environment. With competitive benefits and a commitment to professional growth, we are dedicated to supporting our employees in achieving their career aspirations in the heart of London’s vibrant insurance market.

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Contact Details:

Weareedenbrook Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Assistant

Tip Number 1

Network like a pro! Reach out to people in the insurance industry, especially those working in underwriting. A friendly chat can open doors and give you insights that job descriptions just can't.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of Lloyd’s market processes. We want you to feel confident discussing how you can support Underwriters and improve operational efficiencies.

Tip Number 3

Showcase your problem-solving skills! Be ready to share examples of how you've identified and resolved discrepancies in past roles. This will highlight your ability to handle queries effectively.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Operations Assistant

Data Entry
Stakeholder Relationship Management
Quality Control
Discrepancy Resolution
USM Processing
SCM Processing
Operational Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Operations Assistant role. Highlight any relevant experience you have in underwriting or working with stakeholders, and don’t forget to mention your familiarity with London Market Systems!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how your skills align with the responsibilities listed in the job description. Keep it engaging and personal.

Showcase Your Attention to Detail:Since this role involves processing risks and conducting quality control checks, make sure to demonstrate your attention to detail in your application. A well-structured CV and error-free writing will show us you mean business!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at Weareedenbrook

Know Your Stuff

Make sure you brush up on your knowledge of the Lloyd’s market processes and Syndicate Operations. Familiarity with London Market Systems like PPL and Whitespace will definitely give you an edge. Being able to discuss these topics confidently will show that you're serious about the role.

Showcase Your Team Spirit

This role involves working closely with Underwriters and other stakeholders, so be prepared to talk about your teamwork skills. Share examples of how you've built relationships in previous roles and how you’ve contributed to team success. Highlighting your ability to collaborate will resonate well with the interviewers.

Attention to Detail is Key

Since the job requires accurate data entry and quality control checks, be ready to discuss how you ensure accuracy in your work. Bring up any past experiences where your attention to detail made a difference, especially in high-pressure situations. This will demonstrate your fit for the role.

Embrace Continuous Improvement

The company values a culture of continuous improvement, so think of examples where you've identified opportunities to enhance processes or efficiencies. Discussing your proactive approach to problem-solving will show that you’re not just about maintaining the status quo but are eager to contribute to the team's growth.