At a Glance
- Tasks: Support the Conduct Plan and ensure compliance with FCA and Lloyd's standards.
- Company: Join a leading insurance firm committed to a strong conduct culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on training and development.
- Why this job: Make a real difference in shaping a customer-centric conduct framework.
- Qualifications: 2+ years in a conduct role, with knowledge of FCA regulations.
The predicted salary is between 45000 - 55000 £ per year.
We are searching for a Conduct Analyst to support delivery of the Conduct Plan in line with the Financial Conduct Authority requirements and Lloyd's of London standards. You will provide pragmatic advice on conduct, Consumer Duty and complaints, while helping embed a strong conduct culture and maintain the conduct framework.
Key Responsibilities
- Support the execution and ongoing development of the Conduct Risk Framework.
- Assist in embedding conduct policies, procedures, and controls across the business.
- Contribute to product governance processes, including pre-bind reviews and fair value assessments.
- Support product testing activities (e.g. stress testing and customer communications).
- Monitor regulatory developments and help implement relevant updates.
- Maintain conduct dashboards and support regular reporting for governance forums.
- Provide guidance and respond to internal conduct-related queries.
- Assist in monitoring and evidencing Consumer Duty outcomes.
- Support the production of regular Consumer Duty reporting.
- Contribute to the annual Consumer Duty report and governance process.
- Help deliver training and awareness across the business.
- Support the complaints handling framework and processes.
- Assist with monitoring and responding to complaints-related queries.
- Collaborate with relevant teams to ensure timely and fair resolution.
- Work closely with underwriting, claims, compliance, and other internal teams.
- Support cross-functional projects with conduct and regulatory considerations.
- Contribute to fostering a strong customer-centric and conduct-focused culture.
- Deliver training to new joiners and existing employees.
Qualifications & Desired Skills
- Minimum 2 years’ experience in a conduct role within Insurance or the Lloyd’s of London market.
- Understanding of conduct risk, Consumer Duty and FCA regulatory expectations.
- Familiarity with product governance and fair value assessment processes.
- Knowledge of delegated authority or underwriting environments (desirable).
Conduct Analyst employer: Weareedenbrook
As a Conduct Analyst at our esteemed organisation, you will thrive in a dynamic work culture that prioritises integrity and customer-centric values. We offer comprehensive training and development opportunities to enhance your career growth while ensuring compliance with the highest regulatory standards. Located in the heart of London, you will enjoy a vibrant city life alongside a supportive team dedicated to fostering a strong conduct culture.
StudySmarter Expert Advice🤫
We think this is how you could land Conduct Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in conduct roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA regulations and Consumer Duty. We recommend having real-life examples ready to showcase how you've tackled conduct-related challenges in the past.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website for a smoother process and to show you're genuinely interested.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their conduct team.
We think you need these skills to ace Conduct Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in conduct roles, especially within the insurance sector. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant achievements!
Showcase Your Knowledge:Demonstrate your understanding of conduct risk, Consumer Duty, and FCA regulations in your application. We’re looking for candidates who can articulate these concepts clearly, so feel free to include examples of how you've applied this knowledge in past roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for the Conduct Analyst role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it ensures you’re considered for the role without any hiccups. Plus, it’s super easy!
How to prepare for a job interview at Weareedenbrook
✨Know Your Conduct Risk
Make sure you brush up on your understanding of conduct risk and the Financial Conduct Authority's expectations. Be ready to discuss how you've applied this knowledge in previous roles, especially in insurance or the Lloyd's market.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've contributed to product governance processes or resolved complaints. Highlight your ability to provide pragmatic advice and how you've helped embed a strong conduct culture in your past positions.
✨Stay Updated on Regulatory Changes
Demonstrate your awareness of recent regulatory developments and how they impact the conduct framework. This shows that you're proactive and committed to maintaining compliance within the industry.
✨Engage with Cross-Functional Teams
Be ready to discuss your experience collaborating with various teams like underwriting, claims, and compliance. Emphasise your ability to work cross-functionally to ensure timely and fair resolutions, as this is crucial for the role.
