Executive, Partnership Operations

We have an exciting opportunity for a talented individual to join Liverpool FC as an Executive in the Partnership Operations team. Based in the LFC London Office, you will work closely with the Partnerships Sales, Central and Delivery Teams, providing operational support across key business areas including project management of gifting initiatives, CRM management, reporting, and process enhancements.

What will you be doing?

• Project-manage gifting initiatives for prospective and existing partners, managing timelines from ideation and alignment through to quality checking and delivery.
• Source, onboard and manage relationships with external suppliers, working closely with them throughout the order process.
• Proactively manage gifting stock, reporting on stock levels and ordering replenishments when required.
• Provide research, recommendations and implementation support to develop and evolve our gifting proposition.
• Track the Partnership Operations budget, providing insights and recommendations to the Partnership Operations Manager.
• Provide support in processing commercial contracts for the Partnerships team.
• Support the management and ongoing development of the Partnerships CRM, producing weekly sales activity reports and responding to ad-hoc reporting requests.
• Work with the Partnership Operations Manager to drive CRM adoption, engagement and system enhancements across the team.
• Support the identification and implementation of improved processes and ways of working across the Central Team, including the creation of clear how-to guides following rollouts.
• Act as a positive, collaborative and effective member of the Partnerships team, building strong working relationships with internal and external stakeholders.

What we are looking for?

• Understanding of commercial sports and its position in the broader media and entertainment industry.
• Experience coordinating projects, with the ability to manage tasks, timelines and priorities effectively.
• Strong problem-solving skills, with a proactive approach and the confidence to use initiative.
• Clear and effective communication skills, with the ability to present information confidently to a range of audiences.
• Ability to build strong working relationships and collaborate effectively with a variety of internal and external stakeholders.
• Experience supporting discussions or negotiations with suppliers is beneficial.
• Strong organisational and administrative skills, with a high level of attention to detail.
• High degree of competency in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience using CRM systems is desirable.
• Bachelor’s degree from a leading university or equivalent experience.
• Positive, adaptable and ‘can-do’ attitude, with a willingness to support wider team objectives.

Why should you apply?

This is a full-time permanent position working 35 hours per week. Your main base will be our London Office.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

• Contributory pension scheme matching up to 5.5%
• Life Assurance Cover
• Free financial guidance and mortgage advice
• Car salary sacrifice scheme for affordable driving
• Cycle to Work scheme to keep you active
• Purchase season ticket loans for easier commuting
• Exclusive shopping discounts & cashback with top retailers
• Will Writing Service for future planning
• Employee Assistance Programme for confidential support
• Medicash Health Cash Plan for everyday healthcare needs
• Volunteering opportunities to give back to the community
• Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.