At a Glance
- Tasks: Engage with trending content on TikTok and Instagram to boost brand presence.
- Company: Coolr, an independent social media agency connecting brands with audiences.
- Benefits: Hybrid working, 25 days leave, well-being days, and private healthcare.
- Other info: Dynamic culture with weekly socials and a dog-friendly office.
- Why this job: Join a creative team and shape the future of social media engagement.
- Qualifications: Passion for social media, strong copywriting skills, and community management experience.
The predicted salary is between 30000 - 40000 £ per year.
Who are Coolr? We’re an independent social media agency and team of creatives, social experts, content publishers and changemakers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market our aim is to be the biggest social agency in the world.
A glimpse of the future: The agency is growing at a rapid rate, but we’re only just getting started. In 2026, we have ambitious plans to truly become the stand‑out social agency in the UK, the US, and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.
About the role: We are looking for a passionate and creative Community Manager to engage with trending content on social media, focusing on TikTok and Instagram. You will ensure the brand is present in relevant conversations beyond their own channels, with a strong focus on culture and trending topics.
The job:
- Proactive Engagement
- Actively comment on trending content across social platforms, with a strong focus on TikTok.
- Conduct daily searches for brand‑related content and keywords to spot engagement opportunities, including active campaigns.
- Monitor and engage with user‑generated content (UGC) and influencer posts.
- Reshare relevant TikTok content to amplify reach and community involvement.
- Adjust keyword searches in line with ongoing marketing campaigns or brand sponsorships.
- Reactive Engagement
- Take part in daily content sweeps to identify and flag real‑time moments for brand engagement.
- Work closely with the social creative team to reshare approved UGC on Instagram Stories.
- Jump on viral trends and conversations to keep the brand culturally relevant and top‑of‑mind.
- Social Listening
- Monitor social channels for potential issues, including negative sentiment or emerging risks.
- Flag and elevate any concerning comments or content to the appropriate internal teams promptly.
What we are looking for:
- A genuine passion for social media, with a deep understanding of TikTok and Instagram trends, culture, and tone of voice.
- Proven experience in community management, ideally within a fast‑paced agency environment.
- Strong copywriting and storytelling skills, with the ability to craft engaging, real‑time copy that resonates with diverse audiences.
- Confident communicator with excellent attention to detail and a flair for writing with personality.
- Comfortable juggling multiple client voices and adapting tone accordingly across platforms.
A Coolr Offer:
- A benchmarked salary reflective of your experience and in line with our salary bandings.
- Hybrid working: 3 days in the office and 2 days from home.
- 25 days annual leave.
- Two weeks work from anywhere.
- Birthday day off – an extra day to celebrate your big day.
- Well‑being day off – another extra day with a £50 voucher to spend on anything you want to support your well‑being.
- Free breakfast, snacks and drinks in the office.
- Private healthcare cover, cycle‑to‑work scheme, tech scheme and more.
- Coolr weekly socials – we get together every week to connect as a team, we also have a book club, social club and more to come.
- Dog friendly office.
Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I: Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Community Manager in London employer: Wearecoolr
At Coolr, we pride ourselves on being an independent social media agency that fosters a vibrant and inclusive work culture. As a Community Manager, you'll enjoy a hybrid working model, generous annual leave, and unique perks like a birthday day off and well-being days, all while collaborating with a passionate team dedicated to pushing creative boundaries. With a strong focus on employee growth and a commitment to diversity, Coolr is the perfect place for those looking to make a meaningful impact in the fast-paced world of social media.
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager in London
✨Tip Number 1
Get social! Engage with the brand's content on TikTok and Instagram before your interview. Show us you know the latest trends and can jump into conversations like a pro.
✨Tip Number 2
Research our clients and their campaigns. Be ready to discuss how you would engage with their audiences. We love fresh ideas, so bring your creativity to the table!
✨Tip Number 3
Network like a champ! Connect with current or former employees on LinkedIn. Ask them about their experiences and get insider tips on what it’s like to work at Coolr.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Community Manager in London
Some tips for your application 🫡
Show Your Passion:Let your love for social media shine through in your application. We want to see your enthusiasm for TikTok and Instagram trends, so share any relevant experiences or projects that highlight your creativity and engagement with these platforms.
Tailor Your Copy:When crafting your application, make sure to adapt your tone and style to match our vibe. Use engaging language that reflects your personality and showcases your storytelling skills. Remember, we’re looking for someone who can write with flair!
Highlight Relevant Experience:Don’t forget to mention any previous community management roles or experiences in fast-paced environments. We want to know how you’ve successfully engaged with audiences and navigated trending topics in the past.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wearecoolr
✨Know Your Platforms
Make sure you’re well-versed in TikTok and Instagram trends. Familiarise yourself with the latest viral content and understand what makes it resonate with audiences. This will show your genuine passion for social media and your ability to engage effectively.
✨Showcase Your Creativity
Prepare examples of how you've engaged with trending content in the past. Bring along some creative ideas on how you would approach community management for Coolr's clients. This will demonstrate your proactive mindset and ability to think outside the box.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Be ready to discuss your copywriting skills and how you adapt tone across different platforms. This is crucial for a role that requires juggling multiple client voices.
✨Embrace the Culture
Familiarise yourself with Coolr’s culture and values. Be prepared to discuss how you can contribute to their mission of creating an inclusive environment. Showing that you align with their ethos will make you stand out as a candidate who fits well within the team.
