At a Glance
- Tasks: Engage with trending content on TikTok and Instagram to boost brand presence.
- Company: Coolr, an independent social media agency connecting brands with audiences.
- Benefits: Hybrid working, 25 days leave, well-being days, and private healthcare.
- Other info: Dynamic culture with weekly socials and a dog-friendly office.
- Why this job: Join a creative team and shape the future of social media engagement.
- Qualifications: Passion for social media, strong copywriting skills, and community management experience.
The predicted salary is between 30000 - 40000 £ per year.
Who are Coolr? We’re an independent social media agency and team of creatives, social experts, content publishers and changemakers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market our aim is to be the biggest social agency in the world.
A glimpse of the future: The agency is growing at a rapid rate, but we’re only just getting started. In 2026, we have ambitious plans to truly become the stand‑out social agency in the UK, the US, and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.
About the role: We are looking for a passionate and creative Community Manager to engage with trending content on social media, focusing on TikTok and Instagram. You will ensure the brand is present in relevant conversations beyond their own channels, with a strong focus on culture and trending topics.
The job
- Proactive Engagement: Actively comment on trending content across social platforms, with a strong focus on TikTok. Conduct daily searches for brand‑related content and keywords to spot engagement opportunities, including active campaigns. Monitor and engage with user‑generated content (UGC) and influencer posts. Reshare relevant TikTok content to amplify reach and community involvement. Adjust keyword searches in line with ongoing marketing campaigns or brand sponsorships.
- Reactive Engagement: Take part in daily content sweeps to identify and flag real‑time moments for brand engagement. Work closely with the social creative team to reshare approved UGC on Instagram Stories. Jump on viral trends and conversations to keep the brand culturally relevant and top‑of‑mind.
- Social Listening: Monitor social channels for potential issues, including negative sentiment or emerging risks. Flag and elevate any concerning comments or content to the appropriate internal teams promptly.
What we are looking for:
- A genuine passion for social media, with a deep understanding of TikTok and Instagram trends, culture, and tone of voice.
- Proven experience in community management, ideally within a fast‑paced agency environment.
- Strong copywriting and storytelling skills, with the ability to craft engaging, real‑time copy that resonates with diverse audiences.
- Confident communicator with excellent attention to detail and a flair for writing with personality.
- Comfortable juggling multiple client voices and adapting tone accordingly across platforms.
A Coolr Offer:
- A benchmarked salary reflective of your experience and in line with our salary bandings.
- Hybrid working: 3 days in the office and 2 days from home.
- 25 days annual leave.
- Two weeks work from anywhere.
- Birthday day off – an extra day to celebrate your big day.
- Well‑being day off – another extra day with a £50 voucher to spend on anything you want to support your well‑being.
- Free breakfast, snacks and drinks in the office.
- Private healthcare cover, cycle‑to‑work scheme, tech scheme and more.
- Coolr weekly socials – we get together every week to connect as a team, we also have a book club, social club and more to come.
- Dog friendly office.
Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I: Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Community Manager employer: Wearecoolr
At Coolr, we pride ourselves on being an independent social media agency that fosters a vibrant and inclusive work culture. As a Community Manager, you'll enjoy a hybrid working model, generous annual leave, and unique perks like a birthday day off and well-being days, all while collaborating with a passionate team dedicated to pushing creative boundaries. With a strong focus on employee growth and a commitment to diversity, Coolr is the perfect place for those looking to make a meaningful impact in the world of social media.
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager
✨Tip Number 1
Get social! Engage with the brands and communities you want to work with on platforms like TikTok and Instagram. Comment on their posts, share your thoughts, and show off your personality. This not only gets you noticed but also helps you understand their tone and culture.
✨Tip Number 2
Stay on top of trends! Regularly check out what's buzzing in the social media world. Use tools to monitor trending topics and hashtags, and be ready to jump into conversations that align with your interests and expertise. This shows you're proactive and in tune with the industry.
✨Tip Number 3
Network like a pro! Attend industry events, webinars, or even local meet-ups. Connect with other community managers and social media enthusiasts. Building relationships can lead to job opportunities and insider tips that you won’t find on job boards.
✨Tip Number 4
Apply through our website! When you see a role that excites you, don’t hesitate. Tailor your application to highlight your relevant experience and passion for social media. We love seeing candidates who are genuinely interested in joining our team at Coolr!
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Show Your Passion:Let your love for social media shine through in your application. We want to see how you engage with trending content and what excites you about platforms like TikTok and Instagram.
Tailor Your Writing:Make sure your application reflects the tone and style of our agency. Use engaging language and showcase your storytelling skills to connect with us on a personal level.
Highlight Relevant Experience:Share your community management experience, especially in fast-paced environments. We’re keen to know how you've successfully navigated multiple client voices and adapted your approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wearecoolr
✨Know Your Platforms Inside Out
Before the interview, dive deep into TikTok and Instagram trends. Familiarise yourself with the latest viral content and understand what makes it resonate with audiences. This will show your genuine passion for social media and your ability to engage with trending topics.
✨Showcase Your Community Management Skills
Prepare examples from your past experience where you've successfully managed a community or engaged with users. Highlight specific campaigns or moments where your input made a difference. This will demonstrate your hands-on experience in a fast-paced agency environment.
✨Craft Engaging Copy on the Spot
Practice writing real-time copy that reflects different brand voices. During the interview, you might be asked to create a quick response to a trending topic. Show off your storytelling skills and ability to adapt your tone to fit various clients.
✨Embrace the Coolr Culture
Familiarise yourself with Coolr's values and culture. Be ready to discuss how you can contribute to their mission of creating impactful campaigns while embracing diversity and inclusion. Showing that you align with their ethos will make you stand out as a candidate.
