At a Glance
- Tasks: Lead client accounts and deliver creative social media campaigns that make an impact.
- Company: Coolr, a vibrant social media agency with big ambitions.
- Benefits: Hybrid working, 25 days leave, wellbeing days, and private healthcare.
- Other info: Embrace a supportive culture that values creativity and inclusivity.
- Why this job: Join a dynamic team and help brands shine in the social media landscape.
- Qualifications: Detail-oriented, strong communicator, and experienced in managing client relationships.
The predicted salary is between 35000 - 45000 € per year.
Who are Coolr? We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market, our aim is to be the biggest social agency in the world. The agency is growing at a rapid rate, but we’re only just getting started. In 2026, we have ambitious plans to truly become the stand‑out social agency in the UK, the US, and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.
About the role: As an Account Manager, you’ll work within the Client services team to lead the day‑to‑day management of your accounts, acting as the key liaison between clients and our internal team. This position is all about growth, both for our agency and our clients. You’ll be instrumental in helping our agency become more renowned by delivering exciting, creative, and award‑winning social media programmes.
The job:
- Pitching new client programmes, including writing and delivering presentations to clients, delivering existing social campaigns.
- Acting as a key liaison between the client, agency partners and internal teams to deliver world‑class social media programmes.
- Helping build and direct the client’s campaigns, ensuring their objectives are met and expectations are exceeded.
- Managing the day to day social media programmes – ensuring a high quality of output and that everything happens on time and on budget.
What we are looking for:
- Detail‑oriented: Ensures all work is on time, on budget, and maintains quality and creativity.
- Solutions‑focused with creative problem‑solving skills.
- Experienced in managing timelines, budgets, documentation, and briefs with high attention to detail.
- Strong at campaign reporting and confident in client presentations.
- Builds strong client relationships, fostering trust and motivating the internal team.
- Manages suppliers and partners to deliver top‑quality work with an entrepreneurial mindset.
- Capable of handling multiple projects at once, prioritising time and resources effectively.
- Demonstrates knowledge of popular culture and social media trends.
- Communicates effectively at all levels, with strong written and verbal skills.
- Highly organised, with excellent administrative and time management abilities.
- Shows a can‑do attitude and goes the extra mile to achieve objectives.
A Coolr Offer:
- A benchmarked salary reflective of your experience and in line with our salary bandings.
- Hybrid working. We work 3 days in the office and 2 from home.
- 25 days annual leave.
- Two weeks work from anywhere.
- Birthday Day off – an extra day to celebrate your big day.
- Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
- Free breakfast, snacks and drinks in the office.
- Private Healthcare cover, Cycle to work scheme, Tech scheme + more.
- Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
- Dog friendly office.
Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I: Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Account Manager Client Services · London employer: Wearecoolr
At Coolr, we pride ourselves on being an independent social media agency that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. With a strong focus on employee growth, we offer hybrid working arrangements, generous annual leave, and unique perks like a Birthday Day off and Wellbeing Day off, ensuring our team feels valued and supported. Join us in London to be part of a dynamic team dedicated to pushing boundaries and delivering award-winning campaigns for renowned clients while enjoying a dog-friendly office environment and engaging weekly socials.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Client Services · London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to social media and client services. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in social media campaigns. Use real examples to demonstrate how you've helped clients achieve their goals. This will make you stand out when you're chatting with potential employers.
✨Tip Number 3
Practice your pitch! Whether it's for an interview or a casual chat, being able to clearly articulate your experience and how it relates to the role is key. Make sure you can explain how you can help Coolr become the biggest social agency in the world!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining the Coolr team. Plus, you'll get to see all the latest opportunities we have available!
We think you need these skills to ace Account Manager Client Services · London
Some tips for your application 🫡
Show Your Creative Side:When you're writing your application, let your creativity shine through! We love seeing unique ideas and fresh perspectives, so don’t be afraid to showcase your personality and how you can bring something special to the team.
Tailor Your Application:Make sure to customise your application for the Account Manager role. Highlight your experience in managing client relationships and delivering successful campaigns. We want to see how your skills align with our goals at Coolr!
Be Detail-Oriented:Since we’re all about quality and creativity, pay attention to the details in your application. Double-check for any typos or errors, and ensure that your examples clearly demonstrate your ability to manage timelines and budgets effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Coolr family!
How to prepare for a job interview at Wearecoolr
✨Know Your Clients
Before the interview, do your homework on Coolr's clients like Burger King and Deliveroo. Understand their brand voice and recent campaigns. This will help you demonstrate how you can contribute to their success and show that you're genuinely interested in the role.
✨Showcase Your Creativity
As an Account Manager, creativity is key. Prepare examples of past campaigns you've managed or contributed to, highlighting your creative problem-solving skills. Be ready to discuss how you can bring fresh ideas to Coolr's social media strategies.
✨Master the Art of Communication
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a mock presentation to showcase your ability to deliver compelling pitches, as this will be a big part of your job.
✨Demonstrate Your Organisational Skills
Coolr values detail-oriented individuals. Be prepared to discuss how you manage multiple projects, timelines, and budgets. Share specific tools or methods you use to stay organised and ensure high-quality output, as this will resonate well with the interviewers.
