Account Manager Client Services · London ·

Account Manager Client Services · London ·

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
Wearecoolr

At a Glance

  • Tasks: Manage dynamic tech accounts and deliver standout social media campaigns.
  • Company: Coolr, an independent social media agency with a vibrant culture.
  • Benefits: Hybrid working, 25 days leave, wellness perks, and free office snacks.
  • Other info: Inclusive culture that encourages creativity and personal growth.
  • Why this job: Join a fast-paced team and help brands connect with audiences creatively.
  • Qualifications: Agency experience with tech brands and strong communication skills.

The predicted salary is between 35000 - 45000 £ per year.

Who are Coolr? We’re an independent social media agency and team of creatives, social experts, content publishers and changemakers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market, our aim is to be the biggest social agency in the world. The agency is growing at a rapid rate, but we’re only just getting started. In 2026, we have ambitious plans to truly become the stand‑out social agency in the UK, the US, and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

About the role: As an Account Manager, you’ll partner closely with the Senior Account Director to support the day‑to‑day running of a dynamic tech account. Acting as a key liaison between our client and internal teams, you’ll ensure seamless communication, strategic alignment, and flawless delivery. This role is built for someone who thrives in fast‑paced, innovative environments—particularly those where technology and creativity intersect. You’ll help drive business growth for both our client and our agency, playing a central role in delivering standout, social‑first campaigns that are smart, impactful, and award‑worthy.

The job:

  • Pitching new client programmes, including writing and delivering presentations to clients, delivering existing social campaigns.
  • Acting as a key liaison between the client and the internal teams to deliver world‑class social media programmes, in conjunction with the Account Director.
  • Helping build and direct the client’s communication campaigns ensuring their objectives are met and expectations are exceeded.
  • Managing the day to day social media programmes – ensuring a high quality of output and that everything happens on time and on budget.

What we are looking for:

  • Experience working in an agency setting with a technology‑focused brand, ideally with exposure to software development or coding environments.
  • Solutions‑focused with creative problem‑solving skills.
  • Experienced in managing timelines, budgets, documentation, and briefs with high attention to detail.
  • Strong at campaign reporting and confident in client presentations.
  • Builds strong client relationships, fostering trust and motivating the internal team.
  • Manages suppliers and partners to deliver top‑quality work with an entrepreneurial mindset.
  • Capable of handling multiple clients, prioritising time and resources effectively.
  • Demonstrates knowledge of popular culture and social media trends.
  • Communicates effectively at all levels, with strong written and verbal skills.
  • Highly organised, with excellent administrative and time‑management abilities.

A Coolr Offer: We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perks you get whilst working at Coolr:

  • A benchmarked salary reflective of your experience and in line with our salary bandings.
  • Hybrid working. We work 3 days in the office and 2 from home.
  • 25 days annual leave.
  • Two weeks work from anywhere.
  • Birthday Day off – an extra day to celebrate your big day.
  • Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
  • Free breakfast, snacks and drinks in the office.
  • Private Healthcare cover, Cycle to work scheme, Tech scheme + more.
  • Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
  • Dog friendly office.

Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.

Coolr DE&I: Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.

Account Manager Client Services · London · employer: Wearecoolr

Wearecoolr is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Greater London. With a strong emphasis on employee growth, we offer hybrid working arrangements, 25 days of annual leave, and a range of attractive perks, making it an ideal place for professionals passionate about social media to thrive and make a meaningful impact.

Wearecoolr

Contact Details:

Wearecoolr Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Manager Client Services · London ·

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Wearecoolr and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Wearecoolr are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Wearecoolr on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Wearecoolr. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Account Manager Client Services · London ·

Client Relationship Management
Campaign Management
Presentation Skills
Attention to Detail
Budget Management
Time Management
Creative Problem-Solving

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Wearecoolr. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Wearecoolr:Show us that you’ve done your homework! In your application, briefly mention what you admire about Wearecoolr’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Wearecoolr

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Wearecoolr will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Wearecoolr, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.