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For Companies At a Glance
- Tasks: Onboard and support customers while driving account growth and enhancing user experience.
- Company: Dynamic research company providing real-time data and insights across various industries.
- Benefits: Competitive salary, commission opportunities, and a vibrant office culture in London.
- Why this job: Join a fast-paced environment and make a real impact on client success with innovative SaaS solutions.
- Qualifications: Experience in account management, strong communication skills, and a passion for technology.
- Other info: Great opportunity for career growth and working with exciting projects from day one.
The predicted salary is between 36000 - 60000 £ per year.
This research company delivers real-time data and insights to clients across industries, enabling faster, informed decisions. It streamlines access to critical information, supporting effective business strategies and competitiveness. With reach to millions of consumers, it provides deep market and consumer insights that drive growth. They are now looking to hire an Account Manager into their team to work with their clients with their research:
- KEY DUTIES
- Onboard, train, and support customers, ensuring correct setup, strong relationships, and ongoing effective technical assistance delivery.
- Drive retention, renewal, and account growth through ongoing reviews, plans, upsell opportunities, and churn reduction.
- Analyse usage, champion needs, and improve experience through enhancements while educating users effectively on features.
SKILLS & EXPERIENCE
- Proven account management experience with strong communication, social skills, and relationship-building to drive customer loyalty.
- Passionate about technology, problem-solving, and helping users adopt SaaS platforms effectively to achieve successful outcomes.
- Self-motivated, proactive, and comfortable taking ownership in fast-paced environments, managing exciting projects from day one.
Interested in this Account Manager role? Apply now and let's have a chat!
Account Manager (Research - SaaS) employer: WeAreAspire
Contact Detail:
WeAreAspire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Research - SaaS)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their products and how they help businesses grow. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the job description. Highlight your account management skills and your passion for SaaS – it’s all about making a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager (Research - SaaS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management experience and any relevant SaaS knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how you can help our clients succeed. Keep it engaging and personal.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts well to demonstrate your social skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WeAreAspire
✨Know Your SaaS Inside Out
Make sure you understand the SaaS platform you'll be managing. Familiarise yourself with its features, benefits, and common challenges users face. This will help you demonstrate your passion for technology and problem-solving during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with clients in the past. Highlight specific instances where your communication and social skills led to customer loyalty or account growth. This will show that you're a great fit for the role.
✨Be Ready to Discuss Retention Strategies
Think about strategies you've used to drive retention and renewal in previous roles. Be prepared to discuss how you would approach churn reduction and upselling opportunities in this new position. This shows you're proactive and ready to take ownership.
✨Demonstrate Your Analytical Skills
Since the role involves analysing usage and championing user needs, come prepared with examples of how you've used data to improve customer experiences. This will highlight your ability to enhance user engagement and satisfaction effectively.
