Oversight and Assurance Analyst - Product Governance

At Wealthtime, we take pride in our role as a multi-award-winning financial technology company, known for our outstanding 5-star service platform. Our journey is guided by our shared values and behaviours: Seek Opportunity, Nurture Each Other and Simply Get Going. With new ownership since 2021 and significant investments of over £17 million, Wealthtime is on an exciting path of growth. Our team, consisting of approximately 300 dedicated individuals, is at the heart of our journey.

This role sits within the Product Governance Team. The Oversight and Assurance analyst plays a crucial role in ensuring Wealthtime’s compliance with regulatory requirements by supporting Wealthtime’s first line of defence responsibilities. You will be instrumental in supporting the first-line function, helping to document and enforce compliance across the Business. The role involves acting as a key member within the department to ensure our products and services deliver good outcomes to our customers and advisers.

Key Responsibilities

• Regulatory and Governance: Ensure our customers receive good outcomes by taking a data led approach to reviewing MI and working with internal stakeholders to identify areas for improvement. Support fund and Discretionary Fund Manager governance through onboarding reviews, fair value assessments across the distribution chain, and distributor feedback analysis, ensuring alignment with target market considerations. Assist with oversight of ad-hoc projects to ensure all regulatory expectations are considered. Ensure Fair Value is delivered across the distribution chain, acting where appropriate. Assisting in our requirements to regularly review our products to ensure they are delivering the expected outcomes. Assisting in our requirements to evidence we are delivering Fair Value to our clients.
• Process Monitoring and Analysis: Assess outcomes across the distribution chain, escalating any instances of poor performance or non-compliance. Review findings of Customer Journey reviews, assisting with outputs and prioritisation of findings. Manage and deliver findings from assessments, including customer notifications where necessary.
• MI Analysis and Reporting: Strengthen our root cause analysis capability by identifying key insights and embedding process improvements into business as usual activities, driving continuous improvement in product governance. Analyse MI to monitor compliance with internal and regulatory requirements among Business partners. Conduct oversight reviews and quality assurance (QA) of outcomes delivered, ensuring consistency and high standards. Manage and deliver findings from assessments, including customer notifications where necessary.
• Collaborations and Communication: Serve pro-actively as a consumer advocate within the Business, ensuring customer-centric decision-making. Collaborate with compliance functions to maintain consistency in compliance messaging. As this is a new role, additional responsibilities may be assigned as the role evolves and becomes increasingly established.

About You

Specialist Skills, Qualifications and Experience: An interest in developing a career in financial regulation and working knowledge of Consumer Duty. Data analysis skills with the ability to identify trends and insights from complex data sets. Proficiency in MS Excel and other MS Tools. Strong attention to detail with the ability to work independently and under pressure to meet tight deadlines.

Desirable: Flexibility and strong prioritisation skills, allowing you to adapt to changing Business needs. Background in investments and/or DFMs, with involvement in oversight, onboarding or distributor-related activities.

Rewards & Benefits:

• Competitive Compensation: We offer a competitive salary that reflects your skills and contributions.
• Hybrid Working: Enjoy the flexibility of a hybrid work model, balancing the comforts of home with the camaraderie of the office.
• Yearly Discretionary Bonus: Look forward to a yearly discretionary bonus as a token of appreciation for your dedication.
• Generous Holiday Package: You will receive 34 days of holiday per calendar year, including bank holidays. Plus, we offer the option to purchase or sell up to 5 additional days per year, tailoring your time off to suit your needs.
• Wellbeing at Heart: We understand the importance of your well-being, which is why we offer a Wellbeing day, allowing you to take a break when you need it most.
• Professional Growth: We are committed to your professional development and will support and encourage your career advancement.
• Comprehensive Health: You and your family’s health is a priority for us. We provide a Private Medical scheme that can be extended to full family coverage, an Income protection scheme, and a Life assurance scheme.
• Financial Security: Prepare for your future with our Group contributory pension scheme.
• Travel with Ease: We offer interest-free season ticket loans to help with travel costs.
• Giving Back: You can participate in our Wealthtime Foundation Day to support charitable activities.
• Opportunities for Growth: We actively promote internal progression, so your journey with us can take you from agent to team leader and beyond.
• Recognition Matters: Our excellent in the moment recognition scheme ensures your hard work is acknowledged and celebrated.

Wealthtime is an equal opportunities employer that places high value on a diverse and inclusive workplace. We recognise that people work in different ways, appreciate alternative viewpoints, celebrate individuality, and cultivate a culture where everyone can be their authentic selves at work. We are deeply committed to fostering a diverse workforce and welcome applications from individuals of all backgrounds, beliefs, cultures, gender identities, ethnicities, sexual orientations, abilities, and long-term health conditions.