At a Glance
- Tasks: Support office operations and manage administrative tasks for a seamless customer experience.
- Company: Join WealthKernel, an award-winning FinTech transforming financial services.
- Benefits: Flexible work culture, skill development opportunities, and a supportive team environment.
- Other info: Collaborative atmosphere with hands-on support from experienced professionals.
- Why this job: Be part of a dynamic team making finance accessible and innovative.
- Qualifications: Experience in office administration and a passion for learning in the financial sector.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
Wealth Kernel, now proudly part of Alpaca DB, is an award‑winning Fin Tech specialising in the wealth management industry.
With a shared commitment to making financial services better, more accessible, and globally scalable, Wealth Kernel builds modern, API‑driven infrastructure that powers savings, investment, and pension products across Europe.
As part of the Alpaca family, we combine our regional expertise in European wealth infrastructure with a powerhouse global trading platform to revolutionise how financial products are built and delivered.
About the Job
As an Office Operations Administrator in our operations team, you’ll be based full time in our London office (standard hours 9am to 5pm UK time).
This role will be responsible for supporting the efficient running of the office operations while providing essential administrative support across our wider operations teams, and in particular managing our UK product wrapper transfers and day‑to‑day operational activities to provide a seamless and efficient customer experience for our clients.
You will be in close contact with all areas of the operations team and the wider Alpaca UK teams and this role requires someone who is highly organised, able to manage multiple tasks at once whilst working under pressure.
- Typical Day
- Coordinate administrative functions to ensure smooth office operations and compliance with company policies.
- Manage visitors to the office, greeting, handling incoming calls, and managing correspondence.
- Act as the main point of contact for office administration related queries.
- Manage incoming and outgoing post.
- Serve as the primary contact for office maintenance, service requests, and IT‑related issues, ensuring timely resolution.
- Process operational tasks such as transfers and cash payments across ISAs, JISAs, GIAs and Pension wrappers.
- Work as part of a small team, using effective communication to ensure daily tasks are completed with a high degree of accuracy.
- Operational activities change from time to time as the business grows to meet the changing demands of a rapidly scaling Operations function.
- Develop your UK Finance Operational knowledge and learn more about the functions at Alpaca.
Requirements
- Experienced with a similar office administrator role coordinating office activities or general administrative experience, and willing to learn.
- Great attention to detail.
- Experience with established platforms and fast‑paced environments.
- Willingness to learn more about and take ownership of processes and customer outcomes, delivering the best outcomes for our clients.
- Organised and comfortable communicating across teams.
- Technical build interest and keen to operate in a tech-focused environment.
- Ideally experienced in the UK financial services industry or strong passion to learn about and develop within that industry.
Benefits
- We Own the Results & Keep
Real: focus on results, not micromanagement; trust to take responsibility and make tough calls; honest, transparent, straight‑to‑the‑point communication.
- We Stay Curious & Solve Problems: deep understanding of context, asking why, proposing new solutions, using every tool to solve problems without constraints.
- We Have Humility & Drive Integrity: challenge us and be open to being challenged; open mindset, values validation, chooses what's right over what's easy.
- Opportunity to grow and develop your skills into new areas while working in an open, creative and collaborative environment.
- Hands‑on work with experienced professionals who are always reachable for help.
- #J-18808-Ljbffr
Office Operations Administrator in London employer: WealthKernel
WealthKernel is an exceptional employer that fosters a culture of transparency and empowerment, making it an ideal place for an Operations Specialist to thrive. With a focus on professional growth, employees are encouraged to learn from their experiences and collaborate with talented teams in a tech-driven environment. Located in a vibrant FinTech hub, WealthKernel offers unique opportunities to engage in meaningful work that enhances financial accessibility across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Office Operations Administrator in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like WealthKernel. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Office Operations Administrator in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to WealthKernel.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on WealthKernel's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at WealthKernel
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with WealthKernel.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at WealthKernel will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former WealthKernel employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
