At a Glance
- Tasks: Support a dynamic Revenues team and guide Officers in delivering exceptional customer service.
- Company: Join Wealden District Council, a supportive and inclusive workplace.
- Benefits: Competitive salary, pension scheme, hybrid working, and professional development opportunities.
- Other info: Embrace a diverse environment that values inclusion and wellbeing.
- Why this job: Make a real impact in local taxation while advancing your career.
- Qualifications: Experience in Council Tax legislation and strong customer service skills required.
The predicted salary is between 28168 - 34428 £ per year.
Location: Hailsham/ Hybrid
Contract Type: Full Time
Contractual Basis: Permanent
Hours per week: 37
Car User Type: Not Applicable
Salary: From £36,411.48 to £39,029.88
Application Deadline: Sunday, September 20, 2026
Interview Date: 30 September 2026
Job Summary: Please note this vacancy may close early due to high volumes of applications.
Are you looking to develop your career within the Revenues department? This is an exciting opportunity for an experienced Revenues professional who is ready to take the next step in their career. You will play a key role within a busy and dynamic Revenues team, providing day-to-day support and guidance to Revenues Officers and Revenues Team Leaders while working closely alongside the other Senior Revenues Officer.
What will the role involve? As a Senior Revenues Officer, you will play an important role in supporting the delivery of an efficient, professional and customer-focused Revenues service. Working within a busy team, you will provide guidance and support to Revenues Officers, assist Team Leaders with workload management and act as a technical lead for complex Council Tax and Business Rates cases. You will help ensure work is completed accurately and in line with legislation, support customers with more complex enquiries and complaints, contribute to recovery and court processes and work closely with colleagues to drive service improvements and maintain high standards across the team.
What skills, knowledge and abilities do you require for the role?
- Strong knowledge and experience in Council Tax legislation and practical expertise in Academy and Northgate systems.
- To be committed to delivering our values and providing an exceptional customer experience.
- Experience attending Liability Court hearings.
What do we offer?
- Competitive salary & pension scheme.
- Incremental progression subject to satisfactory performance.
- A friendly, supportive team.
- Opportunities for continuing professional development.
- Hybrid working.
About Wealden: Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities, and all applications will be treated on merit. We are proud to be a Disability Confident Employer. At Wealden District Council, we are committed to fair, accessible recruitment and supporting colleagues with the adjustments they need to thrive. Disabled applicants who meet the essential criteria are guaranteed an interview. Join a workplace that values inclusion, wellbeing and equal opportunity.
Ethical Use of AI in Applications: We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. However, we assess each application to ensure the candidate genuinely understands the role and its requirements. AI may be used ethically and responsibly, provided it supports, rather than compromises our core values of integrity, transparency, and fairness. During assessments and interviews, candidates must present their own skills and experience without assistance from others, external resources, or AI, unless explicitly instructed otherwise.
Senior Local Taxation Officer (Council Tax) in Hailsham employer: Wealden District Council
Wealden District Council is an excellent employer, offering a supportive and friendly work environment where team members take pride in their contributions to community safety and cleanliness. With competitive salaries, a pension scheme, and opportunities for professional development, employees can grow their careers while enjoying the benefits of hybrid working. Join us in making a meaningful impact in our district, where no two days are the same and your efforts truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Local Taxation Officer (Council Tax) in Hailsham
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We think you need these skills to ace Senior Local Taxation Officer (Council Tax) in Hailsham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at Wealden District Council
✨Get to Know Public Sector Values
Before your interview with Wealden District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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