At a Glance
- Tasks: Deliver high-quality Benefits services and manage appeals and revisions.
- Company: Join a dedicated team focused on Housing Benefits and Council Tax Reduction.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Other info: Be part of a supportive environment with a focus on continuous improvement.
- Why this job: Make a real difference in people's lives through expert benefits management.
- Qualifications: IRRV qualifications or equivalent experience in Housing Benefits required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Benefits expert with IRRV qualifications or equivalent experience with strong knowledge of Housing Benefits and Council Tax Reduction, who also has experience of completing the Housing Benefit subsidy claim as well as being responsible for Housing Benefit and Council Tax Reduction Appeals and Revisions.
What will the role involve?
- Delivering a high-quality, compliant Benefits service (reporting to the Specialist Services Manager).
- Protect HB subsidy and CTR spend through accurate, lawful decisions.
- Complete the annual HB subsidy claim and support audit (to deadline).
- Manage revisions, reconsiderations and appeals; prepare tribunal submissions.
- Produce statutory/performance reporting and use data to reduce risk.
- Drive improvements, automation and system/process changes.
- Handle complex escalations (complaints/FOI/MP) and be a point of contact for colleagues.
What skills, knowledge and abilities do you require for the role?
- Expert HB/CTR knowledge and confidence applying complex legislation and guidance.
- Subsidy strong report writing.
What do we offer? Competitive salary.
Benefits Appeal and Subsidy Specialist employer: Wealden District Council
Contact Detail:
Wealden District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Appeal and Subsidy Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the benefits sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your Housing Benefits and Council Tax Reduction knowledge. Be ready to discuss real-life scenarios where you've applied your expertise, especially around appeals and revisions. Show them you’re the expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. Tailor your approach to each application, highlighting your relevant experience in subsidy claims and reporting.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the organisation.
We think you need these skills to ace Benefits Appeal and Subsidy Specialist
Some tips for your application 🫡
Show Off Your Expertise: Make sure to highlight your IRRV qualifications or equivalent experience in your application. We want to see your strong knowledge of Housing Benefits and Council Tax Reduction, so don’t hold back on showcasing your expertise!
Be Specific About Your Experience: When detailing your past roles, focus on your experience with Housing Benefit subsidy claims and appeals. We love specifics, so mention any successful outcomes or improvements you’ve driven in previous positions.
Keep It Professional Yet Personal: While we appreciate a professional tone, don’t be afraid to let your personality shine through. A touch of authenticity can make your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Wealden District Council
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of Housing Benefits and Council Tax Reduction. Familiarise yourself with the latest legislation and guidance, as well as any recent changes that might affect the role. This will show your expertise and confidence during the interview.
✨Prepare for Real-Life Scenarios
Think about specific examples from your past experience where you've successfully managed appeals or completed subsidy claims. Be ready to discuss these situations in detail, highlighting your problem-solving skills and how you navigated complex cases.
✨Showcase Your Report Writing Skills
Since strong report writing is crucial for this role, prepare a few examples of reports you've written in the past. Be ready to explain your process and how you ensure accuracy and compliance in your documentation.
✨Demonstrate Your Improvement Mindset
This role involves driving improvements and changes, so come prepared with ideas on how you could enhance processes or systems. Discuss any previous experiences where you've implemented changes that led to better outcomes, showing your proactive approach.