Marketing & PR Assistant in Bristol

Report to: Marketing Manager

Responsible for: N/A

Salary: £27,000 per annum

Contract: Permanent

Working hours: Full time - 37.5 hours per week.

About We The Curious

We The Curious is an educational charity and one of the UK's leading science centres.

We produce experiences that bring people together to play, get creative with science and explore different ideas.

We work with partners, locally and nationally, supporting people to be inquisitive, develop new skills and improve their wellbeing.

We are progressive, inquisitive, collaborative, playful and creative.

Our Why, What & How

Our vision

What if everyone is included, curious and inspired by science to build a better world together?

Our mission

To connect and empower people through sharing creative experiences which celebrate unknowns in science.

Our pledges

_Cultivate Curiosity

_Strive for Sustainable Futures

_Include Everyone

_Build Resilience

_Open Up Science

You can find out more about these in our Manifesto.

Our Values

_Inquisitive - Asking questions

_Progressive - Thinking about what's next

_Playful - Embracing the unexpected with a sense of fun

_Creative - Generating and testing new ideas

_Collaborative - Being inclusive, connecting and valuing

Our Strategic Priorities

/SP 1 We are a playful space to explore emerging ideas in climate, health and technology

/SP 2 We are challenging educational inequality by creating opportunities for young people to see themselves in science

/SP 3 We are developing a resilient and decarbonised operating model in an uncertain world

About the role

In this role, you’ll be supporting the Marketing team to deliver creative campaigns that build interest and excitement around our experiences and in our charitable mission. Working closely with the Marketing Manager, Comms Lead and Digital Marketing Officer, you’ll work across many areas of marketing and communications to drive brand awareness, ticket sales and bookings.

This role offers an exciting opportunity to develop your skills as a marketing and PR professional as part of a supportive, experienced team.

The Marketing team is part of our Audience department, which also includes our Inclusion & Creative team. Together we create meaningful relationships and rich, welcoming experiences.

The Marketing team is led by our Head of Marketing and also includes our Membership Programme Manager and in-house Graphic Designer.

What will you do in this role?

Role specific responsibilities

_You’ll support the marketing team with the delivery and evaluation of campaigns to build brand awareness and drive ticket sales, primarily across our day visits, education and special events income streams. This will include activity to promote our activity across social media platforms, through advertising (digital and print/outdoor), email marketing, PR and partnerships.

_You’ll create playful, engaging social media content that builds interest in our offer and drives ticket sales, and contributes to our charitable work in science engagement. You’ll build strong relationships with internal teams to identify opportunities for vibrant, creative and timely content.

_You’ll co-ordinate information and create copy about activities and events across We The Curious. You’ll update and manage our social media and publishing planner. You will also look after our in-venue marketing touchpoints such as onsite poster sites and screens.

_You’ll work with the Comms Lead to identify and engage with relevant influencers and communities online and at events and will support with PR activities such as filming or interview requests as required.

_With the Marketing Manager, you’ll work collaboratively with Visit West and other key city partners to amplify our offer and identify opportunities for collaboration and cross-promotion.

_You’ll create and manage webpages, PR listings and editorial. You will also work with the Digital Marketing Officer on email marketing campaigns using our CRM system and support them on paid social campaigns.

_You’ll support the development of new assets by briefing external photographers and videographers and working with our in-house Graphic Designer. You’ll manage model consent forms and support external filming requests as required.

_You’ll reactively respond to social media comments, enquiries and reviews on a rota basis with the rest of the team.

_You’ll support the rest of the Audience team with other projects as required.

What will you do in this role?

General responsibilities

_Embody and demonstrate our values; Collaborative, Creative, Inquisitive, Playful, Progressive.

_ Responsible for carefully following safeguarding policies and procedures and raising any concerns to manager/Designated Safeguarding Officer.

_ Promote charity messaging across your area of work wherever possible, with support from the Development and Marketing teams.

_General responsibility for departmental compliance with GDPR.

_Occasional out of hours work, some out of hours social media duties, and travel to events.

What we're looking for from you

_You’ll be passionate about delivering creative marketing campaigns, both on and offline. You'll have a good understanding of the fundamentals of marketing, with 1-2 years relevant professional experience.

_You’ll have excellent written communication skills, with a flair for copy writing and exceptional attention to detail. You’ll have experience writing for a range of formats such as social media, email marketing and print/editorial. You'll need to be able to translate complex topics (like our programming) into simple, engaging communications whilst embodying our brand values.

_You’ll also be an excellent visual storyteller, with a strong interest in social media and the opportunities it presents both commercially and in terms of science engagement. You’ll be familiar with key social media platforms, scheduling tools and have some experience of making social content/reels to a brief.

_You’ll have strong organisational skills and the ability to manage your time effectively and juggle different projects.

_You’ll love working as part of a team, bringing energy and enthusiasm to both tactics and planning. You’ll also be willing to take the initiative where appropriate, working with other teams to explore possibilities and come up with solutions.

_You’ll have an interest in our work as a charity, our values and a desire to work with audiences with lived experiences that aren’t well represented in STEM (science, technology, engineering and maths) and the arts.

_You may not have worked in a cultural organisation before, or in an organisation like We The Curious. Perhaps you have worked in events, retail, leisure, technology or you may have gained some experience in a voluntary capacity – these are all transferrable contexts.

_You’ll have good digital competence, basic filming and editing skills and be familiar with using Microsoft 365 suite of applications including Teams.

Application process

Deadline for applications: 11:59pm on Sunday 27 September

Interview dates and location: Friday 16 and Tuesday 20 October at We The Curious, Bristol.

Suggested start date: Monday 16 November

Application process:

If you would like to apply, please complete the application form. It contains three questions designed to assess your interest in and suitability for the role.

Please don't send in CVs or cover letters as we don't review them.

We appreciate interviews can be stressful, so we try to make them more of a conversation and a chance for you to tell us about how your skills and interests make you the right person for the role.

If you are invited for an interview, we'll send you the questions that you'll be asked beforehand so that you have time to prepare.

If you have any particular needs or requirements, please do let us know so that we can make the required adjustments.

If you would like to talk about the role or the application process, please email [email protected]

Support during the process

We The Curious is a Disability Confident Employer and we welcome applications from candidates who self-assess themselves as having a disability. We will guarantee an interview to applicants who advise that they have a disability and who meet the minimum criteria for a job vacancy. To help you, under the Equality Act 2010 a person is defined as having a disability if a) they have a physical or mental impairment, and b) the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.

Please note that there may be occasions where it is not practicable or appropriate to interview all disabled applicants that meet the minimum criteria for the job. For example: where there are extremely high numbers of applications. In these circumstances we will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria.

We want to work with you to ensure the recruitment process is accessible for you.
If you are disabled, neurodivergent, or if you have a long-term health condition, we’ll be happy to make reasonable adjustments to our processes for you.

You’ll have the opportunity to let us know about any adjustments you may need throughout the application and selection process. We’ll continue this conversation if you join us as a staff member, and we’ll work with you to make sure you have the adjustments you need to succeed in your role.

Examples of adjustments could include:
_providing alternative formats at every stage
_options to apply
_extra time for tasks
_providing some extra information about what to expect
_office orientation before an in-person interview.

Including everyone

We value the positive impact greater representation will have on our organisation, programmes and culture. It’s our goal to become an inclusive place to work and for our teams to better reflect our city and the people who visit us.

We welcome applications from people of all lived experiences and particularly those that are not well represented* in the science centre sector.

*By not well represented we mean people with lived experience including but not limited to:

_African and African-Caribbean heritage
_South Asian and East Asian heritage
_Global Majority
_Disabled
_Neurodivergent
_Visually Impaired
_Deaf community
_LGBTQIA+ and/or non-binary
_Working class background
_Didn’t go to university or first in your immediate family to attend University

Working with us

We value the people that work with us. Our staff have access to the following:

Wellbeing & support

_Flexible working

_Hybrid working (if suitable and stated for role)

_Cycle to work scheme

_Free yearly flu jabs and eye tests

_Paid sick leave for physical and mental health

_Mental Health First Aiders

_Confidential advice & counselling through the Employee Support Programme

Leave

_25 days holiday per year, in addition to bank holidays

_A day of extra holiday for every 5 years' service

_An amount of paid leave for emergency dependent care, domestic emergency leave and compassionate leave

New Parent Policy

We are proud to be a family friendly organisation, which is why we work to develop our people practices in line with that value. We have recently introduced a non-gendered approach to Maternity and Paternity, re-branded as our “New Parent Policy”. There are eligibility criteria and terms and conditions, but the key take away is that anyone who is due to become a new parent, regardless of their gender, can take 1 year off work, and we’ll pay your full salary for the first five months.

Facilities & discounts

_Free tickets to the venue for you and up to four guests, plus 12 additional entry tickets per calendar year to give away.

_15% off in the We The Curious café

_20% off in our shop