Administrator / Receptionist in Colchester, Essex

WE Talent are working with a well-established professional services business based in Colchester, who are looking to appoint an Office Administrator / Receptionist to join their supportive and close-knit support team. This is a pivotal role within the business and would suit someone who enjoys being the first point of contact, takes pride in creating a welcoming environment, and likes variety in their day. You’ll work closely with Partners, Managers and wider teams, providing essential front-of-house, administrative and office support.

The Role

As Office Administrator / Receptionist, you’ll play a key part in the smooth day-to-day running of the office. Your responsibilities will include:

• Client Service & Front of House
  • Creating a professional and welcoming environment for clients and visitors
  • Organising meetings, hospitality and reception cover
  • Supporting the full client lifecycle, from onboarding new clients through to submission of final accounts
  • Managing client documentation and records using bespoke systems
  • Supporting compliance processes, including anti-money laundering checks
  • Assisting with company secretarial tasks such as confirmation statements, dividend vouchers and changes to company details
  • Monitoring and managing critical client deadlines in collaboration with portfolio holders
• Office & Administrative Support
  • Copying, scanning, binding and electronic document filing
  • Managing incoming and outgoing post and packages
  • Preparing standard correspondence and client documentation
  • Electronic filing of accounts and tax returns
  • Arranging internal and external meetings
  • Assisting with billing by issuing invoices
  • Answering and directing telephone queries from clients, colleagues and external stakeholders
  • Liaising with internal teams including facilities, database and marketing
  • Supporting ad-hoc tasks and projects as required

Some travel to other offices across East Anglia may be required from time to time.

About You

You’ll be a confident, organised and approachable individual who enjoys working as part of a team and providing excellent service. Essential experience includes:

• Previous experience in an office administration or client-facing role
• Strong customer service skills
• Ability to work independently and use your initiative
• Experience supporting or reporting into a management team
• Good working knowledge of Microsoft Office (including Excel) and the ability to learn new systems quickly

Personal attributes:

• Highly organised with excellent attention to detail
• Adaptable and comfortable juggling a variety of tasks
• Calm under pressure and able to meet deadlines
• Confident communicator, both written and verbal
• Proactive problem-solver with sound judgement
• Team-oriented, reliable and professional

You’ll also hold GCSEs in English and Maths (grade C/4 or above) or equivalent.

What’s on Offer

In return, you’ll be joining a business that genuinely invests in its people and supports long-term career development at a pace that suits you. Benefits include:

• 24 days holiday + bank holidays
• Medicash plan
• Life assurance
• Pension (5% employee / 3% employer)
• Annual salary review
• Professional subscriptions
• Exam awards
• Option to purchase private medical insurance
• 10 days paid sickness
• Group income protection

If you are looking for a role that offers variety and career progression, please apply now!