Sales Executive

Job Title: Sales Executive (Internal) Location: Head Office & Distribution Centre, Enfield Reports To: Sales Manager Salary: £30,000 – £40,000 per annum, dependent on experience Benefits * Private Health Insurance * Company Pension Scheme (after 3-month probation) * Cycle to Work Scheme * Onsite Parking * 23 Days Annual Leave + Bank Holidays Role Overview Our client, a leading supplier of industrial plumbing supplies and equipment, is seeking a driven and experienced Internal Sales Executive to join their dynamic sales team in Enfield. This role is ideal for someone with a solid understanding of industrial plumbing products who excels in building customer relationships, identifying opportunities, and driving business growth. Key Responsibilities * Provide expert advice and reliable customer service to trade and industrial clients within the plumbing and mechanical services sector. * Work as part of a proactive internal team to exceed customer expectations and branch sales targets. * Manage a high volume of inbound and outbound calls with professionalism and product knowledge. * Maintain and grow a portfolio of 20–40 B2B client accounts, focusing on retention and revenue generation. * Source new business opportunities through outbound calls, referrals, and lead follow-ups. * Accurately process sales orders and quotations, ensuring correct specification of plumbing supplies and equipment. * Support field sales representatives by coordinating pricing, availability, and technical details. * Respond promptly to technical enquiries and provide solutions based on product ranges. * Attend trade events and customer site visits (with line manager) to represent the business and build rapport. * Achieve and exceed set KPIs, including sales volume, conversion rate, and customer satisfaction. * Maintain up-to-date knowledge of industry trends, regulations, and product innovations. Requirements * Previous experience in internal sales or trade counter roles, ideally within the industrial plumbing or M&E supply sector. * Strong understanding of plumbing components, mechanical fittings, valves, and associated industrial equipment. * Proven sales track record with the ability to meet and exceed targets. * Exceptional communication and relationship-building skills. * Ability to handle high call volumes while maintaining attention to detail. * Collaborative and team-oriented mindset. * Well-organised with strong time management and multitasking abilities. * Confident, proactive, and adaptable with a solutions-based approach. Knowledge, Expertise & Qualifications Essential: * Practical knowledge of industrial plumbing systems, components, and market sectors (e.g., commercial heating, water systems, mechanical plant rooms). Desirable: * Experience using ERP or stock management systems such as Kerridge K8. * Familiarity with Microsoft Office (Excel, Outlook, Word). * CRM system experience for managing sales pipelines and account activity