Investigator and Compliance Operations Lead in London

About WE Soda

WE Soda is the world’s largest producer of natural soda ash, a critical raw material used in a wide range of industrial applications, including glass, detergents, and chemicals. Our company takes great pride in producing over 9.5 million tonnes of natural soda ash annually, an exceptional milestone that reinforces our leadership in the global market. With our headquarters in the United Kingdom and production facilities in Türkiye and the United States, we operate across a broad international footprint. Our products are in high demand worldwide, and we currently export premium natural soda ash to more than 80 countries, reflecting our commitment to operational excellence and our ability to meet the diverse needs of a global customer base.

Role Purpose

Lead investigations into potential misconduct, design and deliver compliance training, implement monitoring programs, and govern the lifecycle of compliance policies and procedures. This role ensures robust detection, remediation, and prevention aligned with global frameworks (UK Bribery Act, FCPA, AML/sanctions, GDPR) and fosters a strong compliance culture.

Key Responsibilities

• Investigations
  • Intake & Triage: Assess hotline and referral cases; risk-rate and prioritize based on severity, regulatory exposure, and business impact.
  • Investigation Planning: Define scope, hypotheses, custodians, and timeline; implement legal holds and evidence preservation protocols.
  • Evidence Gathering: Conduct interviews (complainant, respondent, witnesses), analyze documents, communications, transactions, and digital artifacts; coordinate with IT/Digital Forensics.
  • Findings & Reporting: Produce clear, defensible investigation reports with substantiation, root cause analysis, disciplinary recommendations, and control enhancements.
  • Remediation & Follow-Up: Track corrective actions to closure; verify effectiveness and reduce recurrence.
  • Stakeholder Management: Partner with Legal, HR, Security, Internal Audit, and regional leadership; maintain confidentiality and privilege where applicable.
  • Regulatory Readiness: Support regulator/law enforcement requests and ensure documentation standards and chain-of-custody integrity.
• Policy & Procedure Governance
  • Policy Framework: Own global compliance policy architecture; ensure alignment with regulatory requirements and internal standards.
  • Lifecycle Management: Draft, review, update, and retire policies and procedures on a scheduled basis or in response to regulatory changes.
  • Stakeholder Engagement: Coordinate with Legal, HR, IT, and business units for input and sign-off.
  • Accessibility & Communication: Ensure policies are easily accessible, translated where needed, and communicated effectively to employees and third parties.
  • Attestation & Tracking: Implement systems for policy acknowledgment and compliance certifications.
  • Audit Readiness: Maintain version control, approval records, and evidence of dissemination for internal/external audits.
• Compliance Training
  • Curriculum Design: Build annual and role-based training across ABAC, AML/sanctions, competition law, conflicts, whistleblowing, privacy, and speak-up culture.
  • Risk-Based Targeting: Tailor content by risk tier, geography, job family, and third-party touchpoints; integrate scenarios from recent investigations.
  • Delivery & Engagement: Deploy multi-format training (e-learning, live workshops, micro-learning nudges); track completions and comprehension via assessments.
  • Effectiveness Measurement: Establish pre/post metrics (knowledge scores, incident trends, hotline quality, policy queries); iterate content based on data.
  • Leadership Enablement: Create manager toolkits, talking points, and “tone from the top” materials; coach leaders to reinforce behaviours.
• Monitoring & Controls
  • Control Mapping: Align policies and procedures to risks; identify key controls across high-risk processes (intermediary engagement, gifts/hospitality, sponsorships, trade compliance, data handling).
  • Continuous Monitoring: Implement risk-based monitoring (transaction analytics, exception testing, trigger events, re-screening); define thresholds and alerts.
  • Issue Management: Investigate monitoring exceptions and red flags; recommend remediation plans, control redesigns, or disciplinary actions.
  • Dashboards & Reporting: Provide actionable dashboards and heatmaps to Compliance Committee and senior leadership (trends, KPIs, remediation status).
  • Assurance & Audit Readiness: Maintain evidence, artifacts, and workpapers; support internal/external audits and regulatory reviews.
• Governance & Reporting
  • Maintain case, training, monitoring metrics; report to Compliance Committee and senior leadership.
  • Provide dashboards on investigation outcomes, training, monitoring, and remediation progress.
  • Ensure audit readiness and continuous improvement of processes and tools.
• Culture & Prevention
  • Translate thematic findings into policy updates, training scenarios, and behavioural nudges.
  • Support speak-up programs and psychological safety through communication campaigns and recognition of compliant behaviours.
  • Benchmark against regulatory guidance and peer practices; drive continuous improvement of the compliance operating model.

Qualifications & Experience

• Bachelor’s degree required; advanced degree or certifications preferred (CFE, CCEP, CAMS, ISO 37001).
• 6–10+ years in compliance investigations, training, monitoring, and policy governance.
• Strong knowledge of ABAC, AML/sanctions, fraud, privacy, and governance frameworks.
• Experience drafting and managing global policies and procedures.
• Turkish language preferred.

Travel

Up to 20% international travel for investigations, training, and governance workshops.