At a Glance
- Tasks: Lead investigations, design compliance training, and implement monitoring programs to ensure adherence to regulations.
- Company: Join WE Soda, the world's largest producer of natural soda ash with a global presence.
- Benefits: Competitive salary, opportunities for international travel, and professional development.
- Why this job: Make a real impact in compliance and governance while working in a dynamic, international environment.
- Qualifications: Bachelor's degree required; 6-10 years in compliance investigations and strong knowledge of regulatory frameworks.
- Other info: Opportunity to work with a diverse team and contribute to a strong compliance culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About WE Soda
WE Soda is the world’s largest producer of natural soda ash, a critical raw material used in a wide range of industrial applications, including glass, detergents, and chemicals. Our company takes great pride in producing over 9.5 million tonnes of natural soda ash annually, an exceptional milestone that reinforces our leadership in the global market. With our headquarters in the United Kingdom and production facilities in Türkiye and the United States, we operate across a broad international footprint. Our products are in high demand worldwide, and we currently export premium natural soda ash to more than 80 countries, reflecting our commitment to operational excellence and our ability to meet the diverse needs of a global customer base.
Role Purpose
Lead investigations into potential misconduct, design and deliver compliance training, implement monitoring programs, and govern the lifecycle of compliance policies and procedures. This role ensures robust detection, remediation, and prevention aligned with global frameworks (UK Bribery Act, FCPA, AML/sanctions, GDPR) and fosters a strong compliance culture.
Key Responsibilities
- Investigations
- Intake & Triage: Assess hotline and referral cases; risk-rate and prioritize based on severity, regulatory exposure, and business impact.
- Investigation Planning: Define scope, hypotheses, custodians, and timeline; implement legal holds and evidence preservation protocols.
- Evidence Gathering: Conduct interviews (complainant, respondent, witnesses), analyze documents, communications, transactions, and digital artifacts; coordinate with IT/Digital Forensics.
- Findings & Reporting: Produce clear, defensible investigation reports with substantiation, root cause analysis, disciplinary recommendations, and control enhancements.
- Remediation & Follow-Up: Track corrective actions to closure; verify effectiveness and reduce recurrence.
- Stakeholder Management: Partner with Legal, HR, Security, Internal Audit, and regional leadership; maintain confidentiality and privilege where applicable.
- Regulatory Readiness: Support regulator/law enforcement requests and ensure documentation standards and chain-of-custody integrity.
- Policy & Procedure Governance
- Policy Framework: Own global compliance policy architecture; ensure alignment with regulatory requirements and internal standards.
- Lifecycle Management: Draft, review, update, and retire policies and procedures on a scheduled basis or in response to regulatory changes.
- Stakeholder Engagement: Coordinate with Legal, HR, IT, and business units for input and sign-off.
- Accessibility & Communication: Ensure policies are easily accessible, translated where needed, and communicated effectively to employees and third parties.
- Attestation & Tracking: Implement systems for policy acknowledgment and compliance certifications.
- Audit Readiness: Maintain version control, approval records, and evidence of dissemination for internal/external audits.
- Compliance Training
- Curriculum Design: Build annual and role-based training across ABAC, AML/sanctions, competition law, conflicts, whistleblowing, privacy, and speak-up culture.
- Risk-Based Targeting: Tailor content by risk tier, geography, job family, and third-party touchpoints; integrate scenarios from recent investigations.
- Delivery & Engagement: Deploy multi-format training (e-learning, live workshops, micro-learning nudges); track completions and comprehension via assessments.
- Effectiveness Measurement: Establish pre/post metrics (knowledge scores, incident trends, hotline quality, policy queries); iterate content based on data.
- Leadership Enablement: Create manager toolkits, talking points, and “tone from the top” materials; coach leaders to reinforce behaviours.
- Monitoring & Controls
- Control Mapping: Align policies and procedures to risks; identify key controls across high-risk processes (intermediary engagement, gifts/hospitality, sponsorships, trade compliance, data handling).
- Continuous Monitoring: Implement risk-based monitoring (transaction analytics, exception testing, trigger events, re-screening); define thresholds and alerts.
- Issue Management: Investigate monitoring exceptions and red flags; recommend remediation plans, control redesigns, or disciplinary actions.
- Dashboards & Reporting: Provide actionable dashboards and heatmaps to Compliance Committee and senior leadership (trends, KPIs, remediation status).
- Assurance & Audit Readiness: Maintain evidence, artifacts, and workpapers; support internal/external audits and regulatory reviews.
- Governance & Reporting
- Maintain case, training, monitoring metrics; report to Compliance Committee and senior leadership.
- Provide dashboards on investigation outcomes, training, monitoring, and remediation progress.
- Ensure audit readiness and continuous improvement of processes and tools.
- Culture & Prevention
- Translate thematic findings into policy updates, training scenarios, and behavioural nudges.
- Support speak-up programs and psychological safety through communication campaigns and recognition of compliant behaviours.
- Benchmark against regulatory guidance and peer practices; drive continuous improvement of the compliance operating model.
Qualifications & Experience
- Bachelor’s degree required; advanced degree or certifications preferred (CFE, CCEP, CAMS, ISO 37001).
- 6–10+ years in compliance investigations, training, monitoring, and policy governance.
- Strong knowledge of ABAC, AML/sanctions, fraud, privacy, and governance frameworks.
- Experience drafting and managing global policies and procedures.
- Turkish language preferred.
Travel
Up to 20% international travel for investigations, training, and governance workshops.
Investigator and Compliance Operations Lead in City of London employer: WE Soda
Contact Detail:
WE Soda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investigator and Compliance Operations Lead in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching WE Soda and understanding their compliance culture. Think about how your skills align with their needs and be ready to share specific examples from your experience.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to compliance and investigations. The more comfortable you are, the better you'll come across during the real deal!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at WE Soda.
We think you need these skills to ace Investigator and Compliance Operations Lead in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in compliance and investigations. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the role. Share specific examples of past experiences where you've successfully led investigations or developed compliance training.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us see your communication skills right away!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WE Soda
✨Know Your Compliance Frameworks
Familiarise yourself with key compliance frameworks like the UK Bribery Act, FCPA, and GDPR. Be ready to discuss how these regulations impact investigations and policy governance, as this will show your understanding of the role's requirements.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical compliance issues or conduct mock investigations. Practise articulating your thought process clearly, as this demonstrates your analytical skills and ability to handle real-world challenges.
✨Showcase Your Stakeholder Management Skills
Be prepared to discuss your experience working with various stakeholders like Legal, HR, and Internal Audit. Highlight specific examples where you successfully collaborated to achieve compliance goals, as this is crucial for the role.
✨Demonstrate Continuous Improvement Mindset
Talk about how you've implemented changes based on audit findings or training effectiveness metrics in previous roles. This shows that you are proactive and committed to fostering a strong compliance culture, which is essential for WE Soda.