Senior Financial Assessment and Charging Officer - Ref: SS04026
G7: £35,412 - £38,220 per annum.
Walsall Council is committed to the delivery of our Proud Promises to:
- Improve outcomes and customer experience
- Improve employee satisfaction and engagement
- Improve service efficiency and performance
Are you an experienced and motivated professional with a strong background in financial assessment, charging and income recovery in Adult Social Care finance?
We are looking for a motivated Senior Officer to support the delivery of an efficient, accurate and customer-focused Financial Assessment and Charging service within Adult Social Care.
You will help manage team workloads, provide day-to-day supervision and support to staff, oversee financial and client contribution processes, and ensure strong quality assurance and governance across the service. You will play a key role in developing team performance, contribute to staff training and development and ensuring workloads are effectively prioritised to meet service demands.
You will bring experience in social care finance, financial assessments, charging and income recovery, along with strong communication, organisational and problem-solving skills.
This is a rewarding opportunity to help deliver high-quality financial services that support Adult Social Care residents and colleagues.
About you
The ideal candidate will have:
- Experience of working in an Adult Social Care financial assessment and debt environment for residential and community care.
- Experience in line management of resources within an Adult Social Care finance setting.
- Experience of allocating and monitoring workloads to ensure service targets and deadlines are achieved.
- Working knowledge and experience of engaging with customers in Adult Social Care finance administration.
- Excellent IT skills, with the ability to work across multiple information systems and manipulate data with confidence.
- The ability to provide guidance and support to staff while maintaining high levels of accuracy and performance.
- Be confident in making critical decisions.
- Have the ability to work with minimal supervision, work to deadlines, and prioritise workloads.
Post holder will have a hybrid of office, remote and home working.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your ‘Supporting Information’ - reflects your own voice.
Closing Date: 27th September 2026.
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Senior Officer - Financial Assessment & Charging - Ref: SS04026 in Walsall employer: We Manage Jobs(WMJobs)
Walsall Council is an exceptional employer for Social Workers, offering a supportive environment that prioritises manageable workloads and professional development. With a recent 'Outstanding' OFSTED rating, employees benefit from flexible working arrangements, specialised clinical supervision, and a commitment to anti-discrimination and equality, ensuring a fulfilling career dedicated to making a difference in the lives of children and young people.
