At a Glance
- Tasks: Support individuals in managing their Direct Payments for greater independence.
- Company: Join Ideal for All, a charity empowering disabled people.
- Benefits: Competitive salary, full-time hours, and meaningful work.
- Other info: Opportunity to build relationships and grow within a supportive team.
- Why this job: Make a real difference in people's lives by promoting independence.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24830 - 26276 £ per year.
Overview
Title: Direct Payments Advisor
Hours: 37 Hours per week (Full time)
Salary: £24830 - £26276 FTE per annum (Depending on Skills & Experience)
Responsible to: Direct Payments Manager
About the Role
This is an exciting opportunity to join Ideal for All, a user-led charity empowering disabled people and those with support needs to live independently.
As a Direct Payments Advisor, you will play a vital role in helping people understand and manage their Direct Payments, giving them greater choice, control, and independence over the care and support they receive. You will provide practical advice, support, and guidance to individuals, enabling them to feel confident in using their Direct Payments effectively.
What you’ll be doing
- Act as the first point of contact for Direct Payment recipients and their families. Provide clear advice on Direct Payments, Managed Accounts, and Personal Health Budgets. Visit service users in their homes to explain the scheme and answer questions. Support with HR and payroll matters, including contracts, pensions (auto-enrolment), and DBS checks. Help coordinate training and development opportunities for service users.
- Managing caseloads and administration: Manage your own caseload, prioritising effectively to meet deadlines. Maintain accurate records on our database, supporting service monitoring and producing reports as required. Contribute to the continuous improvement of processes to ensure effective delivery of service level agreements (SLAs).
- Building partnerships and promoting the service: Develop strong relationships with local authorities, health partners, and other professionals to build referrals. Promote Ideal for All’s Direct Payments Service locally and nationally by attending meetings, conferences, and seminars.
About You
We are looking for someone who is:
- A strong communicator, able to explain complex information in a clear and supportive way.
- Organised and able to manage a varied caseload independently.
- Empathetic, with a passion for empowering people to live more independently.
- Confident working with sensitive information and maintaining confidentiality.
- Skilled in building positive relationships with individuals and professionals.
A background in social care, HR, or a related field would be ideal, but we also welcome transferable skills and experience.
If you are interested in applying for the post please send your CV along with a Covering Letter outlining your suitability for the role to: recruitment@idealforall.co.uk or call 0121 558 5555 option 4 for more information
Please note that due to the volume of applications we receive we will only be able to contact candidates who have been selected for interview.
You are advised to submit your application as soon as possible as we reserve the right to close posts at any time once we have received sufficient applications
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Direct Payments Advisor employer: We Manage Jobs(WMJobs)
ACE - Adoption Central England is an exceptional employer that values its staff by fostering a supportive and collaborative work culture. With a focus on employee growth, we offer ongoing training and development opportunities, ensuring that our team members can thrive in their roles while making a meaningful impact in the community. Located across five local authorities, our diverse environment promotes teamwork and innovation, making it an ideal place for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Direct Payments Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work with Direct Payments. You never know who might have a lead on a job or can give you insider tips about Ideal for All.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with someone from Ideal for All, be ready to explain why you're the perfect fit for the Direct Payments Advisor role. Keep it clear and confident, just like you would when advising clients.
✨Tip Number 3
Show your passion! In interviews or networking events, share stories about how you've empowered others or made a difference in their lives. This will resonate well with the values of Ideal for All and show you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Direct Payments Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Direct Payments Advisor role. Highlight relevant experience and skills that match the job description, like your communication skills and any background in social care or HR.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about empowering people and how your experience makes you a great fit for the role. Keep it clear and concise!
Showcase Your Organisational Skills:Since managing a varied caseload is key for this role, mention specific examples of how you've successfully organised tasks or projects in the past. This will show us you can handle the responsibilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at We Manage Jobs(WMJobs)
✨Know Your Stuff
Make sure you understand Direct Payments and how they work. Brush up on the specifics of Managed Accounts and Personal Health Budgets, as you'll need to explain these clearly during your interview. Being knowledgeable will show that you're serious about the role.
✨Show Your Empathy
As a Direct Payments Advisor, empathy is key. Prepare examples from your past experiences where you've supported individuals in understanding complex information or helped them feel more independent. This will demonstrate your passion for empowering others.
✨Be Organised
Since managing a varied caseload is part of the job, be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to share a specific instance where your organisational skills made a difference in your previous roles.
✨Build Relationships
Think about how you can foster strong relationships with local authorities and health partners. Be prepared to talk about your experience in networking or collaborating with professionals, as this will be crucial for promoting the service and building referrals.
