At a Glance
- Tasks: Help customers and turn conversations into sales while solving problems on the spot.
- Company: Join a friendly Glasgow team that values your individuality.
- Benefits: Earn £600-£750 per week with commission, plus full training provided.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Enjoy flexibility in your workday and develop valuable skills in service and sales.
- Qualifications: Good listening skills and a positive attitude towards challenges.
Location: Glasgow | Job Type: Full-Time | Salary: OTE £600–£750 per week
In a Nutshell
Half the job is sorting problems out, the other half is spotting an opportunity when you see one. We're after a Customer Service & Sales Assistant for our Glasgow team who can do both, someone who's as comfortable answering a tricky question as they are turning a good conversation into a sale.
The Bits That Matter
- Service side:
- Meeting customers in residential areas across Glasgow
- Sorting out questions and concerns on the spot, no script-reading
- Making sure people walk away happy, whether they buy anything or not
- Sales side:
- Spotting when a customer's genuinely interested and following it through
- Explaining products/services in a way that actually makes sense
- Closing where it's the right fit – never pushing where it isn't
Either way:
- You're planning your own day, your own route, your own pace
- Your pay moves with your results – simple as that
Sound Like You?
- Good listener first, good talker second
- Not precious about hearing "no" now and then
- Comfortable working solo, without someone checking in every hour
- Keen to build a proper skill set in both service and sales
What's In It for You
- OTE £600–£750/week, commission-only
- Full training, no experience necessary
- Freedom over how your working day looks
- A real path up into senior roles
- A Glasgow team that's small enough to actually know you
Get in Touch
If you like the idea of a job that's never quite the same two days running, send your CV over.
Customer Service & Sales Assistant in Glasgow employer: We Love Sales
Join our dynamic team in Glasgow as a Trainee Sales Assistant, where your enthusiasm and drive will be rewarded with uncapped earnings and comprehensive training. Our supportive work culture fosters personal growth and offers clear pathways to advancement, making it an ideal environment for those eager to build a successful career in sales. With the flexibility to manage your own schedule and a focus on results, this role is perfect for self-motivated individuals looking to thrive in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Sales Assistant in Glasgow
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at We Love Sales. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like We Love Sales before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service & Sales Assistant in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to We Love Sales:Your cover letter is your chance to shine! Tell us why you want to work at We Love Sales specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at We Love Sales!
How to prepare for a job interview at We Love Sales
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.