At a Glance
- Tasks: Engage with homeowners, provide info, and convert needs into sales opportunities.
- Company: Friendly team in Glasgow offering a supportive work environment.
- Benefits: Commission-based pay with OTE potential of £570-£700 per week and full training.
- Other info: Flexible working hours and clear progression routes available.
- Why this job: Meet new people daily and earn based on your performance.
- Qualifications: Confident communicator; no prior experience needed, just a positive attitude.
Location: Glasgow | Job Type: Full-Time | Salary: OTE £570–£700 per week
About the Role
We're looking for a friendly, confident, and self-motivated Customer Service Representative to join our team, engaging directly with homeowners across Glasgow. This is a face-to-face role combining customer service with sales, ideal for someone who enjoys meeting people, building rapport quickly, and being rewarded directly for their performance. Full training is provided, so no prior experience is necessary.
What You'll Be Doing
- Visiting customers in their own homes across residential areas of Glasgow
- Providing information, answering questions, and guiding customers through our products/services
- Building rapport and trust quickly during face-to-face interactions
- Identifying customer needs and converting these into sales opportunities
- Managing your own daily schedule of appointments and visits
- Meeting individual targets, which directly determine your commission-based earnings
What We're Looking For
- Confident, friendly communicator who's comfortable speaking to people on their doorstep
- Self-starter who can manage their own time and workload independently
- Resilient – happy to keep a positive attitude even when faced with rejection
- Motivated by performance-related pay and driven to hit targets
- Full UK driving licence preferred (own transport may be required)
- Previous customer-facing or sales experience is desirable but not essential
What's On Offer
- Commission-only pay structure with strong OTE potential (£570–£700 per week)
- Full training and ongoing mentorship
- Flexibility over how you structure your working day
- Clear progression route into senior sales or team leader roles
- Friendly, supportive team environment based in Glasgow
How to Apply
If you enjoy meeting people face-to-face and want a role where your effort is directly rewarded, we'd love to hear from you. Apply today with your CV.
Customer Service Representative in Glasgow employer: We Love Sales
Join a dynamic team in Glasgow as a Customer Service Representative, where your friendly and confident approach will be rewarded with a competitive commission structure and strong earning potential. Enjoy the flexibility of managing your own schedule while receiving full training and ongoing mentorship in a supportive environment that fosters personal growth and clear career progression opportunities. If you thrive on face-to-face interactions and are motivated by performance, this is the perfect place for you to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative in Glasgow
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at We Love Sales. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like We Love Sales before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to We Love Sales:Your cover letter is your chance to shine! Tell us why you want to work at We Love Sales specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at We Love Sales!
How to prepare for a job interview at We Love Sales
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
