Five Guys is hiring a Senior Restaurant Technology Architect to own the technical architecture, standards and operational resilience of restaurant technology across the UK, France, Spain and Germany. This is a senior hands-on technical role, not a people-management position, reporting to the IT Director and acting as the technical authority for restaurant technology across the estate.
You will own the technical stability of systems including POS, payments, restaurant networks, kiosks, digital menu boards, order-ready boards, CCTV, integrations and other in-store infrastructure. You will support major incidents, identify root causes behind outages, drive permanent fixes, review supplier configurations and technical designs, define standards for new openings and technology rollouts, and ensure systems are properly documented and supportable before deployment. Experience with NCR Aloha or a comparable restaurant/retail POS platform is highly desirable.
We are looking for someone with strong hands-on experience in restaurant, retail or hospitality technology, ideally supporting large multi-site environments where uptime is commercially critical. You must be able to troubleshoot complex technical dependencies, challenge suppliers and weak technical designs, create clear architecture/configuration/support documentation, and make decisions quickly during live operational issues. Multi-country experience and French, Spanish or German language skills are useful but not essential.
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Technical Architect employer: We Love Alfa
Five Guys is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the role of Senior Restaurant Technology Architect. With a focus on employee growth and development, team members are encouraged to take ownership of their projects while enjoying the benefits of working in a collaborative environment across multiple countries. The company's commitment to operational excellence and cutting-edge technology ensures that employees are at the forefront of the restaurant industry's evolution, making it a rewarding place to build a meaningful career.
