Platform Support Engineer: Incident Response (Remote UK)

Platform Support Engineer: Incident Response (Remote UK)

Full-Time Remote
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Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our enterprise merchants – owning the investigation, resolution, and clean escalation of complex platform and integration issues across our delivery orchestration system.

You'll be the person customers rely on when something unusual is happening on the platform: a stuck integration, an unexpected provider behavior, or a

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