AI & Technology Consultant in Bristol

Every role at We Do Your Group comes with the same commitment: that you’ll be supported, valued and given the opportunity to do your best work. We’re a family of businesses, which means you’ll have the stability of an established group behind you and the close-knit feel of a team that actually knows your name. Whatever the role, we hold ourselves to the same standards — honest, accountable, forward-thinking and always people first. Read on to find out more about the position and what it’s like to be part of the family.

Key Information About This Job

• Employment Type: Full Time
• Education Level: Relevant industry certifications (such as CompTIA A+, Network+, Security+, or Microsoft qualifications) are welcome and will be taken into account, but are not mandatory if you can demonstrate the right experience and ability
• Experience: A minimum of 3 years’ experience working within a Managed Service Provider (MSP) environment is essential for this role
• Job Location Type: In Office (Hybrid Opportunities Available)
• Location: Unit 20, Apex Court, Woodlands, Bradley Stoke, Bristol, BS32 4JT
• How Close Do You Need To Live: Within 20 miles of the Office

Every role we advertise is a chance to bring someone brilliant into a team we’re really proud of. Working for an MSP means you’ll get exposure to a huge variety of technologies and businesses — it’s one of the best environments there is for growing your IT career fast. If you’re reading this, please do apply — we’re not looking for a perfect CV, we’re looking for people who are curious about technology, keen to learn, and want to build something with us. We’ll make sure you’re supported every step of the way.

Full Job Description

We’re looking for an AI & Technology Consultant to join our growing team — someone who is technically sharp, genuinely curious about where technology is heading, and great with people. This isn’t a traditional IT consultancy role. You’ll be working across a broad range of client environments, getting hands-on with infrastructure, cloud platforms, AI tools and cyber security — all while building real relationships with the businesses we support. You’ll be part of a close-knit team that cares about doing things properly, and you’ll have the backing of the wider We Do Your Group family behind you. If you’re the kind of person who takes ownership, communicates clearly and wants to do work that genuinely makes a difference — we’d love to hear from you.

What You’ll Be Doing

• Client relationships and consultancy: You’ll act as a trusted technical advisor to our clients — getting to know their businesses, understanding their needs and giving them honest, straightforward recommendations. You’ll support client reviews, communicate technical information in plain language and spot opportunities to genuinely improve the way they work.
• Technical assessment and solution design: You’ll assess client infrastructure, identify risks and inefficiencies, and design solutions that are secure, scalable and built to last. You’ll collaborate with the AI & Technology Manager and wider team to scope and deliver projects, and you’ll stay ahead of emerging technologies and industry best practice.
• Hands-on delivery: You’ll lead and assist with deployments, configurations, migrations and integrations — across hardware, software, cloud platforms and everything in between. You’ll troubleshoot complex issues, validate solutions before they go live and make sure everything is documented properly and meets our standards. The work is varied: backups, deployments, hardware, software, onsite visits and server-based work are all part of the mix.
• AI and innovation: You’ll actively use AI tools to improve your own efficiency and client outcomes, and support the deployment of AI solutions for clients under the direction of the AI & Technology Manager. We want someone who approaches new technology with genuine curiosity and is excited about helping us — and our clients — stay ahead of the curve.
• Cyber security: You’ll support the delivery of Cyber Essentials and Cyber Essentials Plus certifications for clients, helping to identify and remediate security gaps and ensuring client environments meet CE requirements. We’re an NCSC Assured Service Provider, and we take security seriously.
• Documentation and compliance: You’ll keep thorough, accurate records on all tickets and maintain up-to-date documentation for client systems, configurations and changes. Good documentation habits aren’t an afterthought here — they’re part of how we deliver a consistently high standard of service.
• Collaboration and knowledge sharing: You’ll work closely with the AI & Technology Manager and Service Desk, provide guidance to junior team members and contribute to a team culture where knowledge is shared freely and everyone grows together.

What We’re Looking For

You don’t need to tick every box — but here’s what we’re looking for in the right person:

• A solid technical foundation across IT infrastructure, networking, hardware and software
• Practical experience with cloud platforms, virtualisation and modern workplace tooling
• Working knowledge of cyber security principles, including Cyber Essentials requirements
• Familiarity with AI tools and a genuine interest in how they can be applied practically
• Strong problem-solving ability — methodical, thorough and able to see issues through to resolution
• Clear, confident communication — able to explain technical concepts without resorting to jargon
• Well-organised, with good habits around documentation, ticket logging and following procedures
• Self-motivated and accountable — someone who takes ownership and follows through
• A collaborative mindset — shares knowledge, supports colleagues and contributes to the team
• Committed to continuous learning and keeping skills current

What We Offer

• Full training and support from day one
• Real career progression within a growing business
• 28 days’ holiday per year including bank holidays, plus your birthday off
• Company pension scheme
• Regular team social events and a Christmas party
• A values-led team built on Fairness, Accountability, Mentorship, Innovation, a Long-term view, and putting People first