Resolution & Tribunal Business Support Officer
An exciting opportunity has arisen for an organised and detail-oriented Business Support Officer to join a busy Resolution and Tribunal Team.
We are seeking a proactive and highly organised individual to provide essential administrative support within a fast-paced and demanding environment.
This role will involve supporting tribunal processes, managing sensitive documentation and ensuring statutory deadlines are consistently met. The successful candidate will play a key role in maintaining accurate records, coordinating information and supporting the effective delivery of services relating to Education, Health and Care Plans (EHCPs).
Key Responsibilities
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Prepare, compile and organise tribunal bundles and supporting documentation, ensuring accuracy and completeness.
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Provide administrative support throughout EHCP and tribunal processes.
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Monitor statutory deadlines and ensure documentation is processed within required timescales.
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Maintain accurate and up-to-date case records, databases and internal systems.
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Liaise with internal teams and relevant stakeholders to obtain and coordinate essential information.
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Handle confidential and sensitive information professionally and in accordance with data protection requirements.
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Support the smooth day-to-day operation of the Resolution and Tribunal Team.
Skills & Experience
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Previous experience in an administrative or business support role.
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Excellent organisational skills with strong attention to detail.
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Ability to manage competing priorities and work effectively under pressure.
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Strong written and verbal communication skills.
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Proficiency in Microsoft Office and electronic record management systems.
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Experience handling confidential and sensitive information.
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Ability to work independently and collaboratively within a busy team.
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Previous experience with EHCP processes, SEND services or tribunal administration would be highly advantageous.
About You
You will be a motivated, reliable and adaptable individual who thrives in a busy working environment. You will have excellent time management skills, a methodical approach to your work and the ability to meet strict deadlines while maintaining a high level of accuracy.
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Resolution & Tribunal Business Support Officer employer: We Do Social Work
We Do Social Work is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where collaboration and innovation thrive. As a Social Work Assistant in the Children & Families team, you will benefit from ongoing training and professional growth opportunities, all while making a meaningful impact in the community. Located in a vibrant area, our organisation values flexibility and encourages a healthy work-life balance, making it an ideal place for those passionate about social work.
